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Stores the system messages sent to the message receiver for various events.
Note
The Microsoft Dynamics 365 Customer Service Message (msdyn_ocsystemmessage) table extends the Microsoft Dynamics 365 Message (msdyn_ocsystemmessage) table.
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
msdyn_widgetid
| Property | Value |
|---|---|
| Description | Unique identifier for Chat Widget associated with System Message. |
| DisplayName | Widget |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_widgetid |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_livechatconfig |
Customized columns/attributes
Microsoft Dynamics 365 Customer Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.
msdyn_streamsource
Changes from msdyn_streamsource (Microsoft Dynamics 365)
msdyn_streamsource Choices/Options
| Value | Label |
|---|---|
| 19241000 | Microsoft Teams |
| 192300000 | |
| 192310000 | LINE |
| 192320000 | |
| 192330000 | |
| 192340000 | SMS |
| 192350001 | |
| 192350002 | Custom |
| 192360000 | Live chat |
| 192370000 | Voice |
| 192380000 | Video |
| 192390000 | Co-browse |
| 192400000 | Screen sharing |
| 192450000 | Apple Messages for Business |
| 192450001 | Google's Business Messages |
Many-to-One relationships
These relationships are many-to-one. Listed by SchemaName.
msdyn_livechatconfig_msdyn_ocsystemmessage
One-To-Many Relationship: msdyn_livechatconfig msdyn_livechatconfig_msdyn_ocsystemmessage
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_livechatconfig |
| ReferencedAttribute | msdyn_livechatconfigid |
| ReferencingAttribute | msdyn_widgetid |
| ReferencingEntityNavigationPropertyName | msdyn_widgetid |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
One-to-Many relationships
These relationships are one-to-many. Listed by SchemaName.
msdyn_msdyn_ocsystemmessage_msdyn_ocoutboundconfiguration_messagetemplate
Many-To-One Relationship: msdyn_ocoutboundconfiguration msdyn_msdyn_ocsystemmessage_msdyn_ocoutboundconfiguration_messagetemplate
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocoutboundconfiguration |
| ReferencingAttribute | msdyn_messagetemplate |
| ReferencedEntityNavigationPropertyName | msdyn_msdyn_ocsystemmessage_msdyn_ocoutboundconfiguration_messagetemplate |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
See also
Dataverse table/entity reference
Dataverse Web API Reference