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Support and feedback for Azure Container Storage enabled by Azure Arc

If you experience an issue or need support, follow these steps to request support for Azure Container Storage enabled by Azure Arc in the Azure portal:

  1. Navigate to the desired Arc-enabled Kubernetes cluster with the Azure Container Storage enabled by Azure Arc extension that you're experiencing issues with.
  2. To expand the menu, select Settings in the left pane.
  3. Select Extensions.
  4. Select the name for Type: microsoft.arc.containerstorage.
  5. Select Help in the left pane to expand the menu.
  6. Select Support + Troubleshooting.
  7. In the search text box, describe the issue you're facing in a few words.
  8. Select "Go" to the right of the search text box.
  9. For Which service you are having an issue with, make sure that Azure Arc enabled Kubernetes is selected, then select Next.
  10. For Which resource are you having an issue with?, ensure you have the right subscription and resource selected, then select Next.
  11. For What issue are you having?, select the most appropriate Problem Type, and then Problem Subtype, then select Next.
  12. Based on the issue, there might be documentation available to help you triage your issue. If these articles aren't relevant or don't solve the issue, select Create a support request at the top.
  13. After you select Create a support request at the top, the fields in the Problem description section should already be populated with the details that you provided earlier. If you want to change anything, you can do so in this window.
  14. Select Next once you verify that the information in the Problem description section is accurate.
  15. In the Recommended solution section, recommended solutions appear based on the information you entered. If the recommended solutions aren't helpful, select Next to continue filing a support request.
  16. In the Additional details section, populate the Problem details with your information.
  17. Once all required fields are complete, select Next.
  18. Review your information from the previous sections, then select Create.