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Applies to
Windows Server 2008 R2, Windows 7
Details
Product |
Windows Operating System |
ID |
201 |
Source |
Microsoft-Windows-Diagnostics-Performance |
Version |
6.1 |
Message |
This application caused a delay in the system shutdown process: File Name: <executable name> Friendly Name: <application friendly name> Version: 2007.0100.2531.00 Total Time: nnnn.ms Degradation Time: nnn.ms Incident Time (UTC): 2011-05-31T13:03:06.081240100Z |
Cause
This event is thrown when an application causes a delay during the Windows shutdown process. This delay could be caused by operating system services, third-party software issues or conflicts with the operating system.
User Action
- Check with the third-party software company to determine if this issue is known and if an update is available which addresses this issue.
- Boot in Safe Mode and then Shut down. The problem goes away?
- Disable the software executable detailed in the event message. Shut down to determine if the problem goes away.
Additional Resources
- Application Shutdown Changes in Windows Vista
- How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7