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Problem Statement
Updating the FIM Portal, the installation fails and rolls back with no error message.
Troubleshooting Action
Since we have no error message displayed to the end-user, we needed to obtain a Windows Installer Log to identify the problem.
Error Message
CAQuietExec:
An exception occurred while running Microsoft.IdentityManagement.SolutionPackUtility.exe:
An update conflict has occurred, and you must re-try this action.
The object SPWebConfigFileChanges Name=WebConfigChanges - ee77e9b1-fc77-45cd-9f5a-af3e04cdf478 Parent=SPWebApplication Name=SharePoint - 80 is being updated by DOMAIN\FIMSPADMIN, in the Microsoft.IdentityManagement.SolutionPackUtility process, on machine SERVERFIM01.
View the tracing log for more information about the conflict.
Cause
SharePoint Configuration cache was corrupted
Resolution
SharePoint 2010 - Clearing the Configuration Cache