Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
It is possible for end users to delete a HealthVault record but this function is not featured prominently in the user interface. This is by design, as we don't want end users to accidentally delete a record.
In order to delete a record:
- Go to the HealthVault Shell: https://account.healthvault.com in the Consumer environment or https://account.healthvault-ppe.com in the Developer environment
- Use the left sidebar menu to "switch to" the record that you wish to delete
- Click the "Edit Profile" link under the record picture/folder icon near the upper left corner of the screen
- Below the [save] and [cancel] buttons, you will see this text:
"If you wish, you can delete this health record. Warning: This will delete all the information in the record. Learn more."
I didn't make the text above a hyperlink but it takes you to the DeleteRecord page in the Shell.
If an end user erroneously deletes a record, it is often possible to recover the deleted data by contacting HealthVault customer support.