update management not showing VM which is enabled

Question

update management not showing VM which is enabled

Deepaklal-FT 91

AshokPeddakotla-MSFT 35,986 Reputation points Moderator

2022-08-23T14:35:17.23+00:00

@Deepaklal-FT Do you see any specific error message? Did you get a chance to see the troubleshooting steps for common issues and resolutions?

Scenario: Machines don't show up in the portal under Update Management

Cause :

This issue can be caused by local configuration issues or by improperly configured scope configuration. Possible specific causes are:

You might have to re-register and reinstall the Hybrid Runbook Worker.

You might have defined a quota in your workspace that's been reached and that's preventing further data storage.

I suggest you, please check the troubleshooting guide for the resolution and let us know if you have any further queries.
Maxim Sergeev 6,586 Reputation points Microsoft Employee

2022-08-23T17:45:33.023+00:00

What Update Management are you referring to? New Update Management Center or Update Management based on Azure Automation Account?
Deepaklal-FT 91 Reputation points

2022-08-24T08:55:47.82+00:00

Update Management based on Azure Automation Account
Mohamed Ashik 0 Reputation points

2023-06-26T07:21:20.7466667+00:00

Hi, I have similar issue. Vm showing enabled in UM portal also log analytics is connected still Vm is not showing in the list. Some VM are showing in the deployment list but not in UM machine list. I have enabled UM for 135 VM but I can only see 125 in UM portal. Note: Using azure update management with automation and not update management center.

1 answer

Your answer

AshokPeddakotla-MSFT 35,986 Reputation points Moderator

2022-08-23T14:35:17.23+00:00

@Deepaklal-FT Do you see any specific error message? Did you get a chance to see the troubleshooting steps for common issues and resolutions?

Scenario: Machines don't show up in the portal under Update Management

Cause :

This issue can be caused by local configuration issues or by improperly configured scope configuration. Possible specific causes are:

You might have to re-register and reinstall the Hybrid Runbook Worker.

You might have defined a quota in your workspace that's been reached and that's preventing further data storage.

I suggest you, please check the troubleshooting guide for the resolution and let us know if you have any further queries.
Maxim Sergeev 6,586 Reputation points Microsoft Employee

2022-08-23T17:45:33.023+00:00

What Update Management are you referring to? New Update Management Center or Update Management based on Azure Automation Account?
Deepaklal-FT 91 Reputation points

2022-08-24T08:55:47.82+00:00

Update Management based on Azure Automation Account
Mohamed Ashik 0 Reputation points

2023-06-26T07:21:20.7466667+00:00

Hi, I have similar issue. Vm showing enabled in UM portal also log analytics is connected still Vm is not showing in the list. Some VM are showing in the deployment list but not in UM machine list. I have enabled UM for 135 VM but I can only see 125 in UM portal. Note: Using azure update management with automation and not update management center.

Answer 1

Maxim Sergeev 6,586 Microsoft Employee

@Deepaklal-FT
As you mentioned, you use Update Management based on Azure Automation Account.
In this case, please follow the troubleshooting steps as suggested above by @AshokPeddakotla-MSFT

https://learn.microsoft.com/en-us/azure/automation/troubleshoot/update-management

Please "Accept the answer" if the information above helped you. This helps the community.

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update management not showing VM which is enabled

1 answer

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