Thanks for the sharing for the logs. I don't see any obvious errors or issues. There is an error in updatesdeployment log, but more on that later. Do you have maintenance windows configured by any chance? Can you check servicewindow log?
Updates Deployment 0x87d00215 error
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Patrick Mor
51
Reputation points
I am trying to install Updates on my machines, but no luck.
I created a new Update for Win 10 machines: created a SW Update Group, created a new package, downloaded this updates to this new package and distribute de package to my Distribution Point.
My DP status show success to package deployment.
Now I deploy the SW Update Group to my desktop Collections with Win 10.
I update my client using actions in SCCM Client.
But, my Software Center is show empty for Updates and my client UpdatesDeployment.log is showing this:
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0 UpdatesDeploymentAgent 3/17/2022 4:49:43 PM 11604 (0x2D54)
CEvalO365ManagementTask::Execute() UpdatesDeploymentAgent 3/17/2022 4:50:04 PM 7960 (0x1F18)
OnO365ManageOptionChange - Turning off to disable CCM to manage O365 client updates. UpdatesDeploymentAgent 3/17/2022 4:50:04 PM 7960 (0x1F18)
SwitchO365Management - bIsManagedByCCM = [false], bIsTurnOn = [false], no need to switch. UpdatesDeploymentAgent 3/17/2022 4:50:04 PM 7960 (0x1F18)
EvaluateO365Management - SwitchO365Management (off) returned with 0x0 UpdatesDeploymentAgent 3/17/2022 4:50:04 PM 7960 (0x1F18)
Message received: '<?xml version='1.0' ?>
<CIAssignmentMessage MessageType='EnforcementDeadline'>
<AssignmentID>{16c72586-9dc5-40dd-906b-d5e41ea00717}</AssignmentID>
</CIAssignmentMessage>' UpdatesDeploymentAgent 3/17/2022 4:51:15 PM 8628 (0x21B4)
Assignment {16c72586-9dc5-40dd-906b-d5e41ea00717} has total CI = 18 UpdatesDeploymentAgent 3/17/2022 4:51:16 PM 8628 (0x21B4)
GetUpdateInfo - failed to get targeted update, error = 0x87d00215. UpdatesDeploymentAgent 3/17/2022 4:51:16 PM 8628 (0x21B4)
Deadline received for assignment ({16c72586-9dc5-40dd-906b-d5e41ea00717}) UpdatesDeploymentAgent 3/17/2022 4:51:16 PM 8628 (0x21B4)
Detection job ({C8BE5C8E-F4BD-4B2E-98DA-323D6BC87E69}) started for assignment ({16c72586-9dc5-40dd-906b-d5e41ea00717}) UpdatesDeploymentAgent 3/17/2022 4:51:16 PM 8628 (0x21B4)
Unable to find CCM_PrePostActions.SiteSettingsKey=1. UpdatesDeploymentAgent 3/17/2022 4:51:16 PM 8628 (0x21B4)
Orchestration lock is not required. UpdatesDeploymentAgent 3/17/2022 4:51:16 PM 8628 (0x21B4)
EnumerateUpdates for action (UpdateActionInstall) - Total actionable updates = 0 UpdatesDeploymentAgent 3/17/2022 4:51:24 PM 3344 (0x0D10)
More info from the desktop machine:
- Local WSUS policy in pointing to my SUP, it is right
- My SCCM Client is green and inventory is working fine
More info from my DP:
- Package content is there, I validade that
- Other packages, lipe APP packages are there too
- IIS is working fine
Please, any ideias what is happening?
Microsoft Security | Intune | Configuration Manager | Other
{count} votes
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Rita Hu 1 Reputation point2022-03-18T05:55:16.453+00:00 @Patrick Mor
Thanks for your posting on Q&A.What is the version of your MECM? How many clients in the collection encountered this issue? What are the KB numbers of the software updates you are tried to deploy? Please make sure the updates are required for the clients before moving on.
Please to try to review the scanagent.log and PolicyEvaluator.log on the client to get more error information.
Best regards,
Rita
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Rahul Jindal 11,076 Reputation points2022-03-19T23:33:29.563+00:00 Updates will not download and install unless there is a service window available. You didn't confirm if a service window is available or not.
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Stephen Hernandez 1 Reputation point2022-05-17T14:17:27.387+00:00 Are you sure this is accurate 100% of the time? If the deployment was configured with 'User Experience' menu option 'Deadline Behavior' with a value of 'Software updates installation', would this skip evaluating maintenance windows altogether?
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Rahul Jindal 11,076 Reputation points
2022-03-18T06:18:59.66+00:00 Is the update applicable? Maybe look under wuahandler, scanagent logs as well.
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Patrick Mor 51 Reputation points
2022-03-18T10:29:59.89+00:00 My ScanAgent.log:
*****WSUSLocationUpdate received for location request guid={780253AA-2A5C-4666-ABEB-CE20E2E56806} ScanAgent 3/17/2022 10:49:19 PM 11720 (0x2DC8)
CScanJobMgr::UpdateSUPLocationList- Original WUA location count is 0, new location count is 1, WUA locations updated. ScanAgent 3/17/2022 10:49:19 PM 11720 (0x2DC8)
Sources are current and valid. TTLs are however, invalid. ScanAgent 3/17/2022 10:49:19 PM 11720 (0x2DC8)
ScanJob({9761A3D1-F372-4513-9545-1B36B834DBC3}): Performing Full Scan. ScanAgent 3/17/2022 10:49:19 PM 11720 (0x2DC8)
*****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, WSUSLocationTimeout = 604800 ScanAgent 3/17/2022 10:49:21 PM 5152 (0x1420)- - -Evaluating Update Status... ScanAgent 3/17/2022 10:49:22 PM 5152 (0x1420)
Found CategoryID of :b3c75dc1-155f-4be4-b015-3f1a91758e52 for Update:5a0aea9e-a1aa-43c7-99a7-e0ee07340d50 ScanAgent 3/17/2022 10:50:59 PM 5152 (0x1420)
CScanAgent::ScanByUpdates - Found UpdateClassification 3689bdc8-b205-4af4-8d4a-a63924c5e9d5 for Update:5a0aea9e-a1aa-43c7-99a7-e0ee07340d50 ScanAgent 3/17/2022 10:50:59 PM 5152 (0x1420)
ScanJob({9761A3D1-F372-4513-9545-1B36B834DBC3}): Scan Succeeded, Resetting Source to Current and TTLs to Valid ScanAgent 3/17/2022 10:51:00 PM 10948 (0x2AC4)
ScanJob({9761A3D1-F372-4513-9545-1B36B834DBC3}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=1 ScanAgent 3/17/2022 10:51:00 PM 10948 (0x2AC4)
ScanJob({9761A3D1-F372-4513-9545-1B36B834DBC3}): CScanJobManager::OnScanComplete -ScanJob is completed. ScanAgent 3/17/2022 10:51:00 PM 10948 (0x2AC4)
ScanJob({9761A3D1-F372-4513-9545-1B36B834DBC3}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients... ScanAgent 3/17/2022 10:51:00 PM 10948 (0x2AC4) - - Calling back to client on Scan request complete... ScanAgent 3/17/2022 10:51:00 PM 10948 (0x2AC4)
CScanAgent::ScanComplete- Scan completion received. ScanAgent 3/17/2022 10:51:00 PM 10948 (0x2AC4)
Sources are current and valid. TTLs are also valid. ScanAgent 3/17/2022 10:51:00 PM 5152 (0x1420)
CScanJobManager::Scan - SKIPPING SCAN and using cached results... ScanAgent 3/17/2022 10:51:00 PM 5152 (0x1420)
CScanJobManager::Scan - Reporting Scan request complete to clients... ScanAgent 3/17/2022 10:51:01 PM 5152 (0x1420) - - -Evaluating Update Status... ScanAgent 3/17/2022 10:51:01 PM 10948 (0x2AC4)
- - Calling back to client on Scan request complete... ScanAgent 3/17/2022 10:51:01 PM 10948 (0x2AC4)
*****Policy Change notification received for ToolUniqueID={B24100F0-7903-4C6A-A4B3-6E3028C92C04} ScanAgent 3/18/2022 12:34:15 AM 208 (0x00D0)
- - -Evaluating Update Status... ScanAgent 3/17/2022 10:49:22 PM 5152 (0x1420)
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Patrick Mor 51 Reputation points
2022-03-18T13:13:58.38+00:00 This is my WUAHandler.log
Its a WSUS Update Source type ({B24100F0-7903-4C6A-A4B3-6E3028C92C04}), adding it. WUAHandler 3/18/2022 9:46:24 AM 5260 (0x148C) SourceManager::GetIsWUfBEnabled - There is no Windows Update for Business settings assignment. Windows Update for Business is not enabled through ConfigMgr WUAHandler 3/18/2022 9:46:24 AM 9912 (0x26B8) Existing WUA Managed server was already set (http://myserver.local.com:8530), skipping Group Policy registration. WUAHandler 3/18/2022 9:46:24 AM 5260 (0x148C) Added Update Source ({B24100F0-7903-4C6A-A4B3-6E3028C92C04}) of content type: 2 WUAHandler 3/18/2022 9:46:24 AM 5260 (0x148C) Scan results will include all superseded updates. WUAHandler 3/18/2022 9:46:24 AM 5260 (0x148C) Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 3/18/2022 9:46:24 AM 5260 (0x148C) Async searching of updates using WUAgent started. WUAHandler 3/18/2022 9:46:25 AM 5260 (0x148C) Async searching completed. WUAHandler 3/18/2022 9:47:00 AM 11376 (0x2C70) Successfully completed scan. WUAHandler 3/18/2022 9:47:02 AM 232 (0x00E8) Scan results will include all superseded updates. WUAHandler 3/18/2022 9:47:03 AM 5260 (0x148C) Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'B3C75DC1-155F-4BE4-B015-3F1A91758E52')) WUAHandler 3/18/2022 9:47:03 AM 5260 (0x148C) Async searching of updates using WUAgent started. WUAHandler 3/18/2022 9:47:03 AM 5260 (0x148C) Async searching completed. WUAHandler 3/18/2022 9:47:07 AM 12560 (0x3110) Successfully completed scan. WUAHandler 3/18/2022 9:47:07 AM 232 (0x00E8)