I am unable to neither create/delete any resources on my Asure portal (subscription). Can someone help me, please?

Question

Ashwin B V 0

I've "Reader" level access to my subscription, which doesn't allow me to create a support ticket.

Rukmini 36,445 Reputation points Microsoft External Staff Moderator

2026-04-06T00:54:55.42+00:00

Hello Ashwin B V

Following up to see if the below provided information was helpful. If you have any further queries do let us know.
Ashwin B V 0 Reputation points

2026-04-06T01:08:04.4866667+00:00

Hello Rukmini,

I don't see any solution below your comment.

I was the subscription owner, but now it has changed to "Reader" at "Subscriprion (Scope)." So, I'm facing this problem.
Rukmini 36,445 Reputation points Microsoft External Staff Moderator

2026-04-06T01:10:30.2266667+00:00

Hello Ashwin B V

Are you the global Admin?

Please Contact a Subscription Owner or Global Admin to reassign you Owner/Contributor access.
Ashwin B V 0 Reputation points

2026-04-06T01:17:44.87+00:00

I'm not sure, because I received this subscription when I cleared MCT in Nov/2025. So as far as I'm aware, I should be the owner of it. But now it has changed to reader.
Rukmini 36,445 Reputation points Microsoft External Staff Moderator

2026-04-06T03:51:46.11+00:00

Hello Ashwin B V

Lets continue over private messages!

Your answer

Rukmini 36,445 Reputation points Microsoft External Staff Moderator

2026-04-06T00:54:55.42+00:00

Hello Ashwin B V

Following up to see if the below provided information was helpful. If you have any further queries do let us know.
Ashwin B V 0 Reputation points

2026-04-06T01:08:04.4866667+00:00

Hello Rukmini,

I don't see any solution below your comment.

I was the subscription owner, but now it has changed to "Reader" at "Subscriprion (Scope)." So, I'm facing this problem.
Rukmini 36,445 Reputation points Microsoft External Staff Moderator

2026-04-06T01:10:30.2266667+00:00

Hello Ashwin B V

Are you the global Admin?

Please Contact a Subscription Owner or Global Admin to reassign you Owner/Contributor access.
Ashwin B V 0 Reputation points

2026-04-06T01:17:44.87+00:00

I'm not sure, because I received this subscription when I cleared MCT in Nov/2025. So as far as I'm aware, I should be the owner of it. But now it has changed to reader.
Rukmini 36,445 Reputation points Microsoft External Staff Moderator

2026-04-06T03:51:46.11+00:00

Hello Ashwin B V

Lets continue over private messages!