An Azure internet of things security solution including hardware, operating system, and cloud components.
HIi Ah T
The error message you’re seeing indicates that the tenant access is paused due to legacy access restrictions, and since that tenant is in a paused state, you can’t create a new one with the same device.
Here’s what you might try to resolve the issue:
- Check the Azure Sphere Documentation: It seems there’s documentation regarding legacy tenants and their management, so make sure you’re familiar with the migration process if that’s applicable. You may need to migrate from the legacy tenant to an integrated setup. Here's a helpful link to get you started: Migrate from Azure Sphere (Legacy) to Azure Sphere (Integrated).
- Contact Support: As your tenant is in LegacyAccessState = Paused, you will likely need to contact Microsoft support for assistance with re-enabling development access. They may have specific steps that can reactivate your access or migrate your tenant correctly.
- Consider Permissions: Ensure that you have the correct admin permissions necessary to manage the Azure Sphere tenant. This oversight may also lead to access problems.
- Attempt CLI Commands: If you have access to the Azure CLI, you might try running commands to enable development on your device again, if applicable. The command to enable development generally looks like this:
az sphere device enable-development --resource-group MyResourceGroup --catalog MyCatalog --device <DeviceIdValue> - Use the Azure Portal: You can also use the Azure Portal to check your current device's state and see if any changes can be applied directly through the UI.
References
- Migrate from Azure Sphere (Legacy) to Azure Sphere (Integrated)
- Enable device for development
- Troubleshoot Azure Sphere problems
I Hope this helps. Do let me know if you have any further queries.
Thank you!