Hi ,
Well, that doesn't mean it's a bug; the issue depends largely on the driver's noise level.
If it's a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?
Thanks
Microphone bug
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mickle Kolomiets
0
Reputation points
Good afternoon everyone. I have a problem where the microphone works but constantly picks up background noise as shown in the screenshots, although there is silence in the sound recording, please help. I have reinstalled the drivers and the operating system, turned off the 'listen to this device' option, and disabled all enhancements. Sometimes this problem disappears purely coincidentally, but only for a few minutes.
Windows for home | Windows 11 | Devices and drivers
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan Bitencourt 61,870 Reputation points Independent Advisor2025-08-13T18:00:42.3133333+00:00 -
Mickle Kolomiets 0 Reputation points
2025-08-13T19:18:11.0166667+00:00 Acer Nitro AN515-58
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Ivan Bitencourt 61,870 Reputation points Independent Advisor
2025-08-13T19:31:16.34+00:00 Hi ,
In the case of an Acer, you have the Acer Voice Console and Acer's feature to improve the microphone to reduce external noise and make it cleaner, it may be failing.
Install this drivers: https://global-download.acer.com/GDFiles/Driver/Audio/Audio_Realtek_6.0.9658.1_W11x64_A.zip?acerid=638688151640163141&Step1=&Step2=&Step3=NITRO%20AN515-58&OS=ALL&LC=pt&BC=ACER&SC=PA_3
If you are right, you will install the applications, confirm if so.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Give feedback if the information was useful or not.
Thanks