How do I find my imap password or reset it ?

Trish Skinner 0 Reputation points
2025-08-13T06:09:45.45+00:00

Suddenly I keep getting a pop up saying it need my imap password. I have no idea what it is

Outlook | Outlook for mobile | Outlook for iOS | For home
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. April Pascual 395 Reputation points Independent Advisor
    2025-08-13T06:49:36.13+00:00

    Hi Trish,

    This is April, I'll be happy to assist you. I understand you need help to find your IMAP password. Let me help you out.

    The pop up usually coming from your email client such as Outlook so it can access your email account. The IMAP password is just your email account password.

    When prompted for the IMAP password, enter the same password you use to login in to your email in a web browser.

    Let me know the result or if you need further help, please don’t hesitate to contact us again. We’re here to help, and we appreciate your continued trust in us.

    Warm Regards,

    April P.

    Independent Advisor


  2. April Pascual 395 Reputation points Independent Advisor
    2025-08-13T07:18:52.1833333+00:00

    Hi Trish,

    May I know if your email account is a Microsoft account? If yes, you can reset your password by using this link https://account.live.com/pw or go to this website to guide you on how you can reset your Microsoft account password: https://support.microsoft.com/en-us/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37

    Thank you,

    April P.

    Independent Advisor

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.