Hi Trish,
This is April, I'll be happy to assist you. I understand you need help to find your IMAP password. Let me help you out.
The pop up usually coming from your email client such as Outlook so it can access your email account. The IMAP password is just your email account password.
When prompted for the IMAP password, enter the same password you use to login in to your email in a web browser.
Let me know the result or if you need further help, please don’t hesitate to contact us again. We’re here to help, and we appreciate your continued trust in us.
Warm Regards,
April P.
Independent Advisor