Troubleshooting compatibility issues regarding upgrading to Windows 11

Hi TJ, this is Kimberly. I'm glad to assist you today.

You're almost there, and you're definitely not required to purchase Windows 11 again.

You’re Seeing this discrepancy because Windows Update takes time to refresh compatibility

After enabling TPM 2.0 (fTPM) and Secure Boot, PC Health Check reflects eligibility immediately. But Windows Update may take up to 24 hours to detect the change. As Microsoft explains, this delay is expected especially after hardware modifications.

Should you have more questions, please let me know.

Best regards,

Kimberly

You can refresh the eligibility assessment manually.

https://support.microsoft.com/en-us/windows/check-if-a-device-meets-windows-11-system-requirements-after-changing-device-hardware-f3bc0aeb-6884-41a1-ab57-88258df6812b

Then, check for updates after rebooting Windows.

Hi TJ Pelton,

Thank you for reaching out Microsoft Q&A regarding your attempt to upgrade to Windows 11.

I understand that you’ve enabled fTPM in your BIOS (as you're using AMD hardware), and the PC Health Check tool confirms compatibility. However, Windows Update still reports that your system doesn’t meet the minimum requirements.

This is a known issue, and you're not alone. Many users have reported the same conflict. According to this Microsoft Answers thread, the problem often stems from how Windows Update syncs system changes after BIOS adjustments.

Given the current circumstances, I further recommend the following steps after refreshing Windows 11 eligibility assessment using Task Scheduler:

1. Clear the Update Cache
   • Open Command Prompt as Administrator.
   • Run:

          schtasks /run /tn "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"
     

   • Restart your PC and recheck Windows Update.
2. Manual Upgrade Options If Windows Update still doesn’t reflect compatibility, you can upgrade manually using one of these tools: Download Windows 11

Let me know if you’d like help walking through any of these steps or if the issue persists. I'm always here to help!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.