How can I retrieve my windows key without having access to my old computer

Question

How can I retrieve my windows key without having access to my old computer

Ted 0

My old laptop has Windows 11 Professional. Unfortunately, my laptop broke, and I could not retrieve my Windows key. The device is listed in my Microsoft account.

I want to reactivate windows on my new pc - what can I do?

Ted

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Answer 1

Gunasekar N 27,295 Independent Advisor

Hello, thank you for reaching out to Microsoft Q&A.

Try running the activation troubleshooter on your new PC-

Go to Start> Settings > System > Activation > Troubleshoot.

Reference:

Using the Windows Activation troubleshooter

Meanwhile, may I please know how you purchased the Windows 11 Professional license before, from the Microsoft Store, right?

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How can I retrieve my windows key without having access to my old computer

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