how to delete a company (create by error) in Dynamics Business Central ?

Admin_Son 0 Reputation points
2025-08-12T09:03:24.41+00:00

The accountant have created a company by error in Dynamics Business Central and she wants now to delete it ? How can I do ? I have checked many options, the bin is grey but I cannot delete it. Please help me ! Thank you in advance.

Microsoft 365 and Office | Development | Other
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  1. Michelle-N 3,580 Reputation points Microsoft External Staff Moderator
    2025-08-12T10:21:27.56+00:00

    Hi @Admin_Son

    Thank you for reaching out to the Microsoft Q&A Forum.

    Based on your description, I understand that an accountant has created a company in Dynamics 365 Business Central by mistake, and you need to delete it, but the delete option is greyed out.

    As a forum moderator, I can help guide discussions and share insights based on public documentation and community knowledge. We don’t have access to the detailed system needed to troubleshoot this effectively due to privacy and security constraints. However, I will certainly do my best to help you find the right path to a solution.

    In this situation, the best course of action is to request official support. You can do this by having your administrator create a new support request through the Power Platform Admin Center (PPAC) or the Dynamics 365 Admin Center.

    • You can visit https://community.dynamics.com/so the specialist can assist you better than me.User's image or
    • Raise a ticket at Power Platform Admin Center, as they are best equipped to address and resolve this type of issue efficiently. User's imageUser's image Thank you for your patience and understanding. I truly hope it gets resolved for you soon

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.User's image


  2. Admin_Son 0 Reputation points
    2025-08-12T11:41:38.2566667+00:00

    Hi Michelle !

    Perfect !

    I will create a ticket.

    Thank you !

    Regards,

    Son

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