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I cant install media feature pack

Donkey Kong 0 Reputation points
2025-08-12T01:51:20.62+00:00

when I go to optional feature there is no add optional feature option there is only view or edit optional feature . So I am not able to add Media feature pack I have even tried cmd commands I found on the internet they do not work . When I click on more windows feature I do not see media feature pack . So I am kind of at a lost what I am supposed to do .

Windows for home | Other | Apps
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  1. Huy-K 1,860 Reputation points Microsoft External Staff Moderator
    2025-08-12T02:21:06.1733333+00:00

    Dear @Donkey Kong,

    Good day! Thank you for posting your question in the Microsoft Q&A forum.

    We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:

    1. Check Your Windows Edition

    The Media Feature Pack is only needed for “N” editions of Windows 10/11. These versions lack media components due to European regulations.

    • Go to Settings > System > About
    • Look for your edition. If it says Windows 10/11 N, you need to install the Media Feature Pack manually.
    • If it’s not an N edition, the Media Feature Pack is already included and cannot be added separately.

    2. Enable Media Features in Control Panel

    Even if you don’t see the Media Feature Pack in Settings, it might be hidden due to system settings.

    • Open Control Panel > Programs > Turn Windows features on or off
    • Scroll to Media Features
    • Make sure Windows Media Player is checked
    • Click OK and restart your PCUser's image

    3. Use Administrator Privileges

    Some users report that the Media Feature Pack only appears when logged in as an administrator.

    • Press Windows + R, type netplwiz, and press Enter
    • Double-click your account  > Select Administrator, save changes, and restart your PC. User's image

    4. Manual Download (if all else fails)

    If none of the above works, you can manually download the Media Feature Pack from Microsoft’s official site:

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    User's image

  2. Kimberly Olaño 4,560 Reputation points Independent Advisor
    2025-08-12T13:12:32.78+00:00

    Hi Donkey, this is Kimberly. I'm glad to assist you today.

    Check Your Windows Edition

    Press Windows + R, type:

    winver

    and hit Enter.

    Look for the edition — is it Windows 10 N, Windows 11 N, or something else?

    If it’s not an “N” or “KN” edition, you already have the media features built in, so there’s nothing to install.

    If it is an “N” edition, the Media Feature Pack should be available, but your feature installation UI might be disabled.

    Should you have more questions, please let me know.

    Best regards,

    Kimberly

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