My et-1810 won't let me refill tanks

mel 0 Reputation points
2025-08-12T01:37:45.2866667+00:00

Hi please help epson said the printer will tell me when it needs it and it will refill. my et-1810 won't let me refill my tanks after my computer told me ink levels are low i went to the print menu and it is saying that the tanks are all full my black is near empty

Windows for home | Windows 10 | Settings
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  1. John Jefferson Doyon 26,090 Reputation points Independent Advisor
    2025-08-12T02:15:33.0266667+00:00

    Hi, I'm John! I will help you with this.

    Just to confirm, are you able to see the ink levels physically through the tank windows?

    • If your black tank really is low, you might need to reset the ink levels manually from the printer’s control panel or the Epson software on your PC.
    • Epson has a built-in “Reset Ink Levels” or “Refill Ink” option that tells the printer you’ve refilled the tanks.

    If the printer still refuses, it could be a sensor issue. In that case, you might need to temporarily run the printer in maintenance mode or contact Epson again with that detail so they can guide you through a reset.

    Should you need further information please let me know.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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