Missing resources, access denieds on own resources

Question

Missing resources, access denieds on own resources

Brendan Rempel 20

Is something changing in the portal regarding permissions? I've been using the portal for years and suddenly problems are popping up regarding my account.

I have two subscriptions, one I use regularly and another as more of a backup. I have created a co-owner on the regular subscription using my email on Entra.

I realized that a bunch of my resources vanished and are not visible from both accounts. They are running. For example, I have a static web site and DNS, both are working. But neither are appearing in resources regardless of which email I use or directory I use. I don't know how to find them and I'm scared as this is my business website. I don't know how to fix a problem if one occurs or if it will suddenly become deleted.

Lastly, my other subscription (Visual Studio Enterprise) works as in I can load it, but I am unable to access permissions or billing information, getting access denieds. I'm the only user on it.

This is alarming to me. I have two factor auth on everything.

** is there a way for Azure Support to access my static website to see where it is configured? Who can I talk to to see what's happening?

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Answer 1

Vinodh247 36,031 MVP Volunteer Moderator

Hi ,

Thanks for reaching out to Microsoft Q&A.

Check if you are in the right directory/tenant

In the Azure Portal, click your profile (top-right) -> "Switch directory".
Check all listed directories, not just the default.
Open “Subscriptions” in each directory and verify whether your subscriptions appear there.

Use Azure CLI or PowerShell to search across tenants

az account list --all --output table az resource list --output table

If prompted, log in with az login --allow-no-subscriptions to see resources even if they are not tied to the current subscription.

Check Activity Log at the subscription level

Even if the resources are missing in “All Resources”, open the Activity Log from the subscription blade and filter for the last 30 to 90 days.
Look for "Move resources", "Delete", or "Change owner" operations.

Confirm your account’s actual role assignments

Go to Subscriptions > select subscription > IAM > View my access.
Do this for both subscriptions and any visible resource groups.

Check with your domain registrar (for the static website and DNS)

If it is Azure DNS, the resource might still exist but be tied to a different subscription/tenant.
If someone moved it, the portal you are looking at will not show it.

Please 'Upvote'(Thumbs-up) and 'Accept' as answer if the reply was helpful. This will be benefitting other community members who face the same issue.

Brendan Rempel 20 Reputation points

2025-08-12T01:27:25.7366667+00:00
I've done all these suggestions. Please read carefully because what's going on is fundamentally wrong.

All directories and all emails I have are verified. Two subscriptions, one as two directories, both empty. The second subscription has one directory.

az resource list --output table -- is showing no entries [].

I verified logs in both, no entries showing the resources moving in the last 90 days

Access control - this is where it gets weird. I log in as my hotmail account like I always did and it's showing I don't have permissions on either. This is the only account I've ever used. However, I was able to use this hotmail account to grant an account on Entra as owner. That account has access within Access Control, but cannot see the missing resources either. However I am unable to do the same in the other subscription now.

The static website and dns are both in Azure. Neither are visible.

I have other resources that are visible, like and SQL database, blob storage, Entra.
Naveena Patlolla 4,805 Reputation points Microsoft External Staff Moderator

2025-08-12T02:14:30.81+00:00

Hi Brendan Rempel
If you are a Global administrator in Microsoft Entra ID, you can assign yourself access to all Azure subscriptions and management groups in your tenant. Use this capability if you don't have access to Azure subscription resources, such as virtual machines or storage accounts, and you want to use your Global Administrator privilege to gain access to those resources.

Reference link:
https://learn.microsoft.com/en-us/azure/role-based-access-control/elevate-access-global-admin?tabs=azure-portal%2Centra-audit-logs#perform-steps-at-root-scope

Please let me know if you face any challenge here, I can help you to resolve this issue further

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Missing resources, access denieds on own resources

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