Delivery status notification (Failure)

Hi @D Hendricks 

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Based on your description, it seems you're receiving recurring error messages indicating that the "Forwarding and POP/IMAP setting is DISABLE FORWARDING." 

From my research, the term "Forwarding and POP/IMAP" is most commonly associated with Gmail settings. Since Gmail is not the primary product supported on this forum, I’d like to gather more information to ensure we provide the most accurate and helpful guidance. To better assist you, could you please clarify the following: 

Question 1: Could you describe your issue in more detail and provide specific context? 

For example, does the issue occur when you're trying to set up a Gmail account to forward emails to an Outlook account? Or are you using a different email service altogether? 

Understanding the exact setup will help us tailor our support and direct you to the right resource 

Question 2: Are you receiving this error as a bounce-back email, or is it shown directly in your email client? 

If it's a bounce-back email, it may contain more technical details. If possible, could you please share a screenshot or the full content of the bounce-back message? 

Before sharing, kindly ensure that any personal or sensitive information (such as your email address, organization domain name, etc.) is removed to protect your privacy and to ensure your reply is valid. 

Question 3: Can you confirm whether the Gmail account has email forwarding or POP/IMAP access enabled? 
You can check this by going to Gmail Settings > See all settings > Forwarding and POP/IMAP. This will help determine if the issue is related to Gmail’s configuration. 

Question 4: Is the mailbox you're using to receive forwarded emails functioning properly, both in terms of sending and receiving messages as expected? 

Please know that while our initial response may not resolve the issue immediately, we are committed to working with you to find the best possible solution. Any updates, additional context, or follow-up questions you provide enable us to refine our guidance and offer more accurate support; not only for you, but for others in the community who may be experiencing similar issues.  

Please feel free to reach out at any time. We sincerely appreciate your input and are here to assist you to the best of our ability 

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