Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
We have an Azure Virtual Machine running on a B4ms SKU (16 GB RAM). The Azure Portal shows the correct allocated memory for this size. However, after restarting the VM, the operating system (Windows Server) reports only 2 GB of RAM.
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Yuvraj Singh
0
Reputation points
Description: We have an Azure Virtual Machine running on a B4ms SKU (32 GB RAM). The Azure Portal shows the correct allocated memory for this size. However, after restarting the VM, the operating system (Windows Server) reports only 2 GB of RAM.
Steps already taken:
Verified VM size in Azure Portal (still B4ms, 32 GB RAM).
Deallocated and restarted the VM.
Verified size with Azure CLI — correct size reported.
Checked memory inside OS via Task Manager and systeminfo — shows only 2 GB RAM.
Azure Virtual Machines
{count} votes
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TP 131.6K Reputation points Volunteer Moderator2025-08-11T21:16:33.6133333+00:00 Hi,
This can be a symptom of activation/licensing issue.
If you navigate to Start -- Settings -- Update & Security -- Activation tab, does it show Windows is activated using your organization's activation service or similar? If not, are there any troubleshooters listed that you can try on Troubleshoot tab?
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