Resolve install error 0x80070103 for Realtek - SoftwareComponent - 12.0.6000.1139

Shruti Vikram 0 Reputation points
2025-08-11T16:46:47.4633333+00:00

Error message:

Realtek - SoftwareComponent - 12.0.6000.1139

Install error - 0x80070103

I'm running the following:

Windows 11 Home

Dell Inspiron 14 5440

I bought this laptop 1 week ago with windows 11 home built in. I was able to update all the drivers and windows when needed. Realtek software component is not getting updated. Please suggest a solution to this issue. Thank you.

shruti

Windows for home | Windows 11 | Install and upgrade
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. David-M 80,475 Reputation points Independent Advisor
    2025-08-11T17:20:00.2133333+00:00

    Hi. I'm David, and I'm happy to help you.


    Windows is probably trying to install an older driver version than the one currently installed.


    The best option is to hide this update using Microsoft's "Show or Hide updates" tool. Download from the link below.

    https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

    Run the tool and follow the on-screen instructions to hide the update.

    You might need to restart your computer or wait a few minutes for the update to be removed from the Windows Update list. Alternatively, you can check for new updates by clicking "Check for updates" a few times. If you don't have the "Check for updates" button, press "Retry".


    If you need to update any driver, download the latest version from the support area of the computer manufacturer's website.


    Feel free to ask back any questions.


  2. Shruti Vikram 0 Reputation points
    2025-08-12T14:30:33.7833333+00:00

    User's image

    This is the error I am facing.


  3. David-M 80,475 Reputation points Independent Advisor
    2025-08-13T12:41:57.3933333+00:00

    Sorry for the delay in reply. I've been offline.

    Thanks for the screenshot.


    This is a false positive. This tool is officially made available by Microsoft, and the link is legitimate.


    Do the following:

    Place your mouse cursor over the download, select the three dots button (...), and select "Keep".


    Feel free to ask back any questions.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.