How to fix Windows Pro purchased from the Microsoft store fails with code: 0xc0041050

Andrea Barboza 0 Reputation points
2025-08-11T14:27:26.7466667+00:00

How to fix Windows Pro purchased from the Microsoft store fails with code: 0xc0041050

Windows for home | Windows 11 | Microsoft Store
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  1. DaveM121 757.5K Reputation points Independent Advisor
    2025-08-11T14:59:58.1066667+00:00

    1

    If the purchase was successful, was that a Home to Pro half-price upgrade licence and was Windows 11 Home activated before the upgrade?

    2

    Please provide a screenshot of the activation settings window showing the error you are seeing.

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  2. Kapil Arya 34,831 Reputation points Volunteer Moderator
    2025-08-12T08:23:37.2666667+00:00

    I recommend to contact Microsoft Store Global Support and provide the support person with the error code you received:

    https://support.microsoft.com/en-us/account-billing/help-with-microsoft-store-purchases-4f615f2a-6bbd-fd69-6695-ae213d63eef0?ICID=StoreSupportHub_SalesSupport

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