Availability hours aren’t showing in Microsoft Bookings even after I confirmed staff profile, hours, service assignment, and time zone are all correct—what could be blocking it?

Hi,
I’m having an issue in Microsoft Bookings where available hours are not showing on the booking page for the assigned service, despite completing the following steps:

1. Added staff to the service and ensured the checkbox for that service is ticked.
2. Set working hours correctly in my staff profile.

Verified there are no “Time off” entries blocking availability.

1. Confirmed “Show to customers” is turned on for the profile.
2. Checked the service duration to ensure it fits within my available hours.
3. Ensured the booking page time zone matches my working hours.

Even after these checks, my available time slots are still not appearing.

Could you please check if there is:

• A conflict or restriction in my Outlook calendar is blocking availability.

Any settings at the organization/tenant level that could override staff availability.

• Any known sync issues between Microsoft Bookings and Outlook/Exchange for my account.

Let me know if you need me to provide screenshots or do a test booking for reference.

Thank you.