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Just purchased what I thought was Office Home and Business 2024. I am getting a continuous error 30094-1. I have turned off firewall after setting a rule to allow this program to run. I have shut off my AV as well but still get this error. Purchase says no refunds, but this is ridiculous. Any help is appreciated.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Hi,
I'm Sumit, here to help with your query on the Microsoft Q&A forums.
Apologies for any inconvenience you are experiencing. I am happy to help you today.
Do you use any 3rd party antivirus? Try step 4 here:
Try using the Offline installer of Office 2024 Home and Business.
Open the Img file and run Setup.exe.
I look forward to your response and am eager to collaborate until we find a solution.
Did you purchase Office from a third-party seller? If you received a product key, what is the product name that you see after you redeemed your product key in your account?
If Office is (partly) installed and won't run, try an Online Repair; see https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b .
