Hi ,
If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?
Thanks
Error Code: 0xc0000005 (0) N Call of Duty Crash
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 57.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Skii S
0
Reputation points
After playing a few games of Call of Duty Black Ops 6 my game will suddenly crash, and I will get the "Error Code: 0xC0000005 (0) N". I have allowed Xbox app to Verify the game millions of times but that doesn't do nothing. i've even went back to windows 10 to see if that would fix the problem but that doesn't do anything at all. nothing fixes the error. i cant even play one game of call of duty without it crashing 7 times. and this is only a game problem not a windows problem but I don't know how to fix it.
https://1drv.ms/f/c/d51b4d15489d5d3b/ErjrtGoDfKBAskgojs5GN7wBPmjUEUUnhfX9sdPQpfVMxQ?e=reDiVF
This is my system and application from event viewer
Windows for home | Windows 10 | Gaming
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan Bitencourt 61,630 Reputation points Independent Advisor2025-08-11T01:09:00.9766667+00:00 -
Skii S 0 Reputation points
2025-08-11T01:49:07.41+00:00 -
Ivan Bitencourt 61,630 Reputation points Independent Advisor
2025-08-11T01:53:45.9366667+00:00 Hi ,
Well, it's a pre-assembled computer, either by you or from a company like Dell, Acer, Lenovo, or Aliexpress.
What is the motherboard and GPU model, and when did you get the computer?
Thanks
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Skii S 0 Reputation points
2025-08-11T02:05:58.4366667+00:00 Ibuypower, Pro Z790-P WIFI (MS-7E06), MSI NVIDIA GEFORCE RTX 4070 SUPER
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Ivan Bitencourt 61,630 Reputation points Independent Advisor
2025-08-11T02:25:29.63+00:00 Hi ,
You'll need to do the following: first update the BIOS to the latest version to get Intel's microcode fix to prevent processor degradation.
https://www.reddit.com/r/intel/comments/1egthzw/megathread_for_intel_core_13th_14th_gen_cpu/
The problem may be that the processor has degraded.
Test by downloading the Intel Extreme Tuning Utility and lowering the core ration from 55 to 52 and see if it works. If so, it only confirms that you'll need to RMA your processor.
In this case you need to suspend bitlocker to do bios update.Here's how to suspend BitLocker protection:
Open the Control Panel.
Select System and Security > BitLocker Drive Encryption > Suspend Protection.
Select Yes.
https://download.msi.com/bos_exe/mb/7E06vAH.zip
How to update bios MSI: https://storage-asset.msi.com/files/pdf/How_to_flash_the_BIOS.pdf
Install Drivers: https://download.msi.com/dvr_exe/mb/intel_chipset_600_700.zip
https://download.msi.com/bos_exe/mb/ME_16.1.35.2557.zip
https://download.msi.com/bos_exe/mb/ME-FW-update-SOP-E.zip
https://download.msi.com/dvr_exe/mb/intel_me_adl_16.1.zip
https://download.msi.com/dvr_exe/mb/intel_gna_scoring_accelerator.zip
https://download.msi.com/dvr_exe/mb/intel_Serial_IO_rpl.zip
https://download.msi.com/dvr_exe/mb/intel_dtt_rpl.zip
Install the drivers above the test in COD if the problem still occurs, test Intel XTU.
Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.
Then perform a clean boot and if you want to uninstall applications that you do not use.
In this case you need to resume bitlocker to do bios update.Here's how to suspend BitLocker protection:
Open the Control Panel.
Select System and Security > BitLocker Drive Encryption > Resume Protection.
Select Yes.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Thanks