Microsoft not able to save

Hi there, Carlos! This is Marc. Thanks for reaching out to the community.

Make sure you have the latest version of Office for Mac installed from https://www.microsoft.com/microsoft-365/mac/microsoft-365-for-mac. Then open Word or Excel, go to Help > Check for Updates, and sign in with your active Microsoft 365 account under Word > Sign In.

Also, it's worth checking macOS permissions, go to System Settings > Privacy & Security > Full Disk Access and add Microsoft Word/Excel, then restart the apps. Additionally, review Files & Folders permissions for each app to ensure access to Desktop/Documents/Downloads is allowed.

If the issue persists, try removing and reinstalling Office completely. You can follow Microsoft’s uninstall guide here: https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3. This usually clears any activation or permission issues so your files can be saved normally.

Let me know how it goes.

Best regards,