Unable to run Microsoft Office tools like excel, word, power point etc

sarita nautiyal 0 Reputation points
2025-08-10T07:35:54.33+00:00

Hello Team,

I am unable to use excel, power point, word etc. with an error similar to the one embedded here. I have already tried below actions

a. Uninstalled the Office Home 2024 package and reinstalled

b. Checked memory is sufficient in the drive

C. Unable to repair the application, when clicked, the application gets closed

d. Raised a Service request 70836223990, no response received from support team since last three days.

Could you please support here. Thanks.

Microsoft office error snap shot.png

Microsoft 365 and Office | Excel | For home | Windows
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  1. DaveM121 758K Reputation points Independent Advisor
    2025-08-10T08:10:32.4266667+00:00

    I understand you have re-installed Office and that did not resolve the problem, use this tool from Microsoft to completely remove all traces of any previous Office instalaltion:

    https://aka.ms/diag_officeuninstall

    Then go to your Microsoft account online and re-install office from there.

    https://account.microsoft.com/services/

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