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Microsoft 365 promotion

Russell Poggensee 0 Reputation points
2025-08-09T16:49:07.6933333+00:00

I get this message when I try to redeem my promotional Microsoft 365 offer. Please help.

Please come back later to redeem your product key.

Error Code:

TooManyRequests

Correlation Id:

abf41a1d-1580-44a6-903b-b2b31803930d

Timestamp:

2025-08-09T16:15:08.547Z

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  2. John Jefferson Doyon 26,015 Reputation points Independent Advisor
    2025-08-09T17:25:14.3+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. May I ask where you purchased Office, was it through Microsoft’s official website or a third-party seller? If possible, could you share the specific purchase link so I can take a closer look?
    2. Also, did you try redeeming it through setup.office.com? Sometimes switching to a different browser or using another device to access the redemption site can help clear that “TooManyRequests” error.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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