Edge blocking our company website

Question

Edge blocking our company website

Dylan @ Rodeo 0

Hi,

Our company website (www.studio.rodeo) is being blocked on edge and classed as unsafe. Our website is a simple landing page for our design studio, there is nothing harmful on there. I have tried to submit reports that the site is safe but heard nothing for weeks. Other than emails saying it will be solved in 24h (Nothing changes)

This is seriously impacting our business and clients, could this please be looked at.

Thanks

Catherine Kyalo 2,100 Reputation points Microsoft Employee

2025-08-11T11:47:41.32+00:00

Hi Dylan @ Rodeo

Thank you for reaching out, and I sincerely apologize for the experience you had, Please share your case number, and I’ll be glad to check on the progress
Dylan @ Rodeo 0 Reputation points

2025-08-11T21:37:22.69+00:00

Reference: 21afc5f3-8269-4492-aabb-b1ed69df5665
Catherine Kyalo 2,100 Reputation points Microsoft Employee

2025-08-12T10:08:32.2933333+00:00
Hi Dylan @ Rodeo,

I was checking whether you have a support case raised via the recommended route below. This will enable further investigation.

Go to the Azure Portal.

Click on the Help + support option in the left-hand menu.

Select New support request.

Follow the prompts to create a support ticket explaining your issue.

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

3 answers

Your answer

Catherine Kyalo 2,100 Reputation points Microsoft Employee

2025-08-11T11:47:41.32+00:00

Hi Dylan @ Rodeo

Thank you for reaching out, and I sincerely apologize for the experience you had, Please share your case number, and I’ll be glad to check on the progress
Dylan @ Rodeo 0 Reputation points

2025-08-11T21:37:22.69+00:00

Reference: 21afc5f3-8269-4492-aabb-b1ed69df5665
Catherine Kyalo 2,100 Reputation points Microsoft Employee

2025-08-12T10:08:32.2933333+00:00

Hi Dylan @ Rodeo,

I was checking whether you have a support case raised via the recommended route below. This will enable further investigation.

Go to the Azure Portal.

Click on the Help + support option in the left-hand menu.

Select New support request.

Follow the prompts to create a support ticket explaining your issue.

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

Answer 1

Dylan @ Rodeo 0

Still no help on this. Can someone please point me in the right direction. Really harming our business at the minute, as mentioned tried submitting endless forms to Microsoft, with no help.

Answer 2

Angelina Harriet 0

I had the same issue with my website [www.rizzlovers.com]. Edge's SmartScreen filter was giving false positives. Here's what worked for me:

Submit another report at microsoft.com/wdsi/support/report-unsafe-site - be very specific about why it's safe
Contact Microsoft support directly through their business channels, not just the automated forms
Ask your clients to click "More info" then "Go to site anyway" as a temporary workaround
Check if your hosting provider or any third-party scripts might be triggering the block

The automated 24-hour responses are usually wrong. You need to escalate this through proper support channels. It took me 3 weeks but eventually got resolved.

Dylan @ Rodeo 0 Reputation points

2025-08-11T21:36:51.5933333+00:00

Thanks

Answer 3

Dylan @ Rodeo 0

Still not solved, can someone please help.

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Edge blocking our company website

3 answers

Your answer