Microsft reward

Lyan Delgado 0 Reputation points
2025-08-09T04:54:46.93+00:00

Okey so I gift the yellow jacket skin from my xbox account to someone else with microsft rewards but then that person buy the item cause the gift didnt arrive at the moment is there any way for me to get refunded my 5 dollar gift card and cancel the gift?

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Windows for home | Other | Gaming
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  1. Nathan Roberts (SN) 5,381 Reputation points Volunteer Moderator
    2025-08-09T08:28:50.5066667+00:00

    Hey there, Lyan Delgado

    Please can you sign into your Microsoft account via this link: https://support.xbox.com/en-GB/help/subscriptions-billing/buy-games-apps/refund-orders

    Once you have signed into your accounts, you will be able to see your recent purchases. Can you see the item you gifted to your friend?

    If you do, please click onto the item and request a refund. This will send the request to the refund team at Xbox who will decide on the refund request. You should get an email about this to your inbox.

    If they don't authorise the refund, please respond to them via the email so you can discuss this further with them.

    Hope this helps,
    Nathan

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  2. Ben4724 2,275 Reputation points Independent Advisor
    2025-08-09T10:16:20.6633333+00:00

    Hi there! My name is Ben a fellow member here in the community.

    Since the item you gifted came from the Microsoft rewards and not really a purchase then the refund might not appear following the previous steps provided. There is no guarantee that the reward will be returned to you but I suggest to submit a ticket directly from the Microsoft rewards team:

    https://rewards.bing.com/support

    This will help check if they can still return the rewards to you.

    I hope this helps!

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