I cant log into my microsoft since it keeps coming up with errror 0x80860010

Matthew Emery 0 Reputation points
2025-08-08T15:17:13.2933333+00:00

ErrorError 2

These errors keeps showing up even though I haven't attempted to login and this is preventing me from doing anything to do with Microsoft which is less than ideal do you have any idea on how to fix this?

Windows for home | Windows 10 | Security and privacy
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  1. Darhyl Amizola 12,805 Reputation points Independent Advisor
    2025-08-08T16:05:53.0366667+00:00

    Hey there! Nice to meet you!

    Based on your description and the screenshots you provided, it appears the screen time limit is preventing you from accessing your account.

    If your account is under the Microsoft family, please have the owner of the parent/Organizer account sign in to https://account.microsoft.com/family

    Then click on your main account's profile picture > Select Windows tab > Under Screen Time, scroll down to the Devices > Windows Devices > click on the 3 dots symbol "Edit Device Limits" > then Turn limits off.

    Once it's done, sign out of the parent account, restart your device, and sign in to your main account, then check if it works.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best regards,

    Darhyl

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