Why do I get this error, "ModuleNotFoundError: No module named 'onnxruntime_genai'" from running the code below even though I ran these first: "! pip install onnxruntime==1.21.0 -U", "! pip install onnxruntime-genai"?

Question

Why do I get this error, "ModuleNotFoundError: No module named 'onnxruntime_genai'" from running the code below even though I ran these first: "! pip install onnxruntime==1.21.0 -U", "! pip install onnxruntime-genai"?

Ufedo Omale 45

Question: Why do I get this error, "ModuleNotFoundError: No module named 'onnxruntime_genai'" from running the code below even though I ran these first: "! pip install onnxruntime==1.21.0 -U", "! pip install onnxruntime-genai"?

Code:

import onnxruntime_genai as og
import numpy as np
import os

Ufedo Omale 45 Reputation points

2025-08-08T13:41:02.9033333+00:00

Solution: My code was ran on a Jupyter Notebook in the Azure Machine Learning Studio. The solution was switching to the right Kernel (which in my case was Python 3.10 Azure ML) and re-running my cells.

1 answer

Your answer

Ufedo Omale 45 Reputation points

2025-08-08T13:41:02.9033333+00:00

Solution: My code was ran on a Jupyter Notebook in the Azure Machine Learning Studio. The solution was switching to the right Kernel (which in my case was Python 3.10 Azure ML) and re-running my cells.

Answer 1

Sometimes, even after installing a module with pip install in a python environment, a ModuleNotFoundError can occur.

This is typically due to one of two reasons:

The environment is not correctly activated.
The global installation or virtual environment is corrupted, or there are conflicting dependencies.

Follow the steps below to solve the issue:

Conda:

  conda create --name new_env python=3.11
  conda activate new_env 
  pip install onnxruntime-genai

venv (for VS Code):

  python -m venv env1 
  
  # On macOS/Linux: 
  source env1/bin/activate 
  
  # On Windows: 
  env1\Scripts\activate 
  
  
  pip install onnxruntime-genai

Let me know if you are still facing the issue. Feel free to accept this as an answer

Share via

Why do I get this error, "ModuleNotFoundError: No module named 'onnxruntime_genai'" from running the code below even though I ran these first: "! pip install onnxruntime==1.21.0 -U", "! pip install onnxruntime-genai"?

1 answer

Your answer