Outlook Calender Event recurring Issue

Question

Outlook Calender Event recurring Issue

Wayan Gedhe Nojuhanem Dhasri 5

Dear Sir

We are a Microsoft Exchange Customer

We use Recurring events in Outlook Classic Calendar

We make a change to one event - Put the word football - and hit "Just this one".

The change is made to just one event in a recurring event.

When we do a manual search in Outlook Classic Calendar for the word football - it does not find the event with the word football.

If I search in ios Calendar that is connected to Microsoft Exchange, it will find the word football.

Can you tell us can we can find the event with the word football in it?

Regards

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Answer 1

Hani-Ng 1,425 Microsoft External Staff Moderator

Hi Wayan Gedhe Nojuhanem Dhasri

Welcome to Microsoft Q&A Forum.

Thank you for reaching out and sharing your concerns regarding the search behavior in Outlook Calendar for recurring events that have been individually modified.

We understand that you edited a single occurrence within a recurring series changing its to "football" and cannot find the event with the word football. while the same search in iOS Calendar (connected to Exchange) correctly identifies the modified event.

This difference is due to how Outlook Classic handles recurring events.

When you select “Just this one” to modify a single occurrence, Outlook treats the change as an “exception” to the recurring series. In Window search mode, Outlook Classic may continue indexing the event under the original series, which can make it difficult to locate even when using Advanced Find.
iOS Calendar, on the other hand, uses Exchange ActiveSync, which treats the modified occurrence as a separate event. This allows it to be found more reliably.

I also explored alternative methods on my own to find a solution, and I discovered that using Outlook on the Web (OWA) is a more reliable way to locate modified occurrences of recurring events. OWA typically indexes changes to individual occurrences more effectively than Outlook Classic, making it easier to find these modified events.

I hope this information can help you, and if you need any further information, please feel free to reach out. I always here to help!

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Wayan Gedhe Nojuhanem Dhasri 5 Reputation points

2025-08-09T04:48:19.5666667+00:00

Dear Hani

Thank you for your detailed explanation and also for an alternative solution -

We have tried the alternative solution by logging into Outlook on the Web (OWA) But for us it did not work.

We went to a recurring event and put a unique word in "just this one" event.

We can see that the unique word is just in one event and not in all the other recurring events.

When we do the search it finds all the recurring events - including the one event with the unique word - and not just 1 event that we put the unique word in.

Regards
Hani-Ng 1,425 Reputation points Microsoft External Staff Moderator

2025-08-11T12:29:19.91+00:00

Hi Wayan Gedhe Nojuhanem Dhasri

Thank you for your update. Based on your described behavior, I’ve replicated the scenario by creating a recurring event and modifying one occurrence using the “Just this one” option, adding a unique word "football"

After the change, I saw that the word "football" appears only in the modified occurrence and not in the rest of the series.

When searching in Outlook Desktop, the result displays the original subject line (testing), but it correctly shows the date and time of the modified occurrence containing the word football.

When performing the same search in Outlook Web App (OWA), searching for either testing or football returns the occurrence that contains the word football, as shown in the screenshot below.

If the behavior you're experiencing matches the scenario I described above, but the expected result does not appear in Outlook on the Web (OWA), you may consider opening a support ticket for further investigation by go to the link below: https://portal.office.com/adminportal/home#/homepage

If you have any question or need help, please feel free to leave your concern here. I’ll do my best to assist you further.
Hani-Ng 1,425 Reputation points Microsoft External Staff Moderator

2025-08-13T07:24:21.91+00:00

Hi Wayan Gedhe Nojuhanem Dhasri

I hope you are doing well!

Just checking in to see if there are any updates. Feel free to let me know if there's anything else I can support.

Looking forward to your response.

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Outlook Calender Event recurring Issue

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