Hardware config issue

Hi Peter_1985,

Windows Server 2019 is primarily designed for enterprise-level server tasks, and as such, it doesn't include full support for multimedia devices like cameras and sound hardware by default. These components often require drivers and services that are typically available in client operating systems like Windows 10.

To address this, here are a few steps you can try:

Install Desktop Experience: Ensure that the “Desktop Experience” feature is enabled via Server Manager. This adds support for multimedia components.

Update Drivers: Visit the hardware manufacturer's website to download and install the latest drivers compatible with Windows Server 2019.

Check Device Manager: Open Device Manager to verify if the devices are recognized and if any driver issues are flagged.

Enable Audio Services: Make sure the Windows Audio service is running. You can enable it via services.msc.

Group Policy Settings: Review group policy settings that may restrict device usage, especially for audio and video peripherals.

Please note that even with these steps, some consumer-grade devices may not be fully supported on server editions. If multimedia functionality is critical, you might consider using a client OS like Windows 10 or Windows 11 for that specific workload.

I hope this works for you.

Harry Phan.