Can ACS Bots Join Microsoft Teams Meetings and Trigger Webhooks for Real-Time Audio Streaming?

Aaron Moruf 0 Reputation points
2025-08-07T16:06:52.2233333+00:00

I've spent over 15 hours trying to get an Azure Communication Services (ACS) bot to both join a Microsoft Teams meeting and trigger the media streaming webhook to access real-time audio for transcription.

Here’s what I’ve tried:

  1. Following this GitHub sample: https://github.com/Azure-Samples/acs-teams-recording It says the bot should auto-join a Teams meeting if added by its ACS ID or phone number.
    • I tried adding the ACS user ID through the Teams UI — it says “no matches found.”
    • Note: The ACS resource has VoIP and Chat enabled, and a system-assigned identity and I configured the event subscription for /acs/events.
  2. Graph API attempt to create the meeting and add the ACS user as an attendee:
       bash
       Copy
       curl -X POST https://graph.microsoft.com/v1.0/users/{userId}/onlineMeetings ...
    
    • I used "identityProvider": "ACS" in the request body for the attendee and included the correct acs bot id.
    • Got error: "Invalid meeting attendee"
  3. Server-side SDK (Call Automation)
    • I can create a new call and see it “answered” on the provided dashboard from the github repo.
    • But I cannot join an existing Teams meeting using that SDK — there doesn’t seem to be an API for it.
    • If I invite a Teams user to the ACS call, no ring/notification happens on their end.
  4. Client-side SDK
    • Using the browser SDK, the ACS bot can join a Teams meeting by meeting link.
    • However, the webhook is not triggered, and I can't access media streams.
    • I believe audio streams are not exposed in the client SDK anymore due to privacy restrictions?

What I Need to Know:

Is it currently possible to use Azure Communication Services to:

Join an actual Teams meeting (not a separate call), and

Trigger the media streaming webhook (for real-time transcription)?

If not, is this a known limitation?

I would love to find any working solution — whether through ACS, Graph API, or other supported methods — that allows me to get real-time audio or transcription streams from regular Microsoft Teams meetings.

Azure Communication Services
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