Azure OpenAI Deployment Blocked by Region Policy

mung 0 Reputation points
2025-08-06T21:15:43.51+00:00

I'm using a student Azure account and successfully created an Azure OpenAI resource by setting the region to East US, since any other region results in this policy error:

Screenshot 2025-08-06 at 2.11.56 PM

However, when I try to set up a deployment in the Chat Playground (e.g., for GPT-4o), the region defaults to East US 2, and I’m unable to change it. The region dropdown for the other options are grayed out. When I proceed, the deployment fails with the same policy error, because East US 2 is not allowed under my account’s policy.

So even though my resource is correctly in East US, the deployment process forces East US 2 and violates the policy.

I need help figuring out how to deploy models using East US, or how to work around this regional restriction in the Chat Playground. Thanks!

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. Pavankumar Purilla 10,350 Reputation points Microsoft External Staff Moderator
    2025-08-07T07:50:19.03+00:00

    Hi mung,

    Thank you for sharing the details. Based on the policy error and your description, your student Azure subscription is restricted to a set of approved regions, including eastus, mexicocentral, centralus, canadacentral, and southcentralus. Although you correctly created your Azure OpenAI resource in the allowed East US region, the Chat Playground interface defaults to East US 2 during deployment, which is not permitted under your policy. Since the region dropdown is disabled in the playground, it forces deployment to a disallowed region and results in failure. Unfortunately, the Chat Playground does not currently support region override for deployments, so this limitation prevents usage through the playground interface. As a workaround, you can interact with your Azure OpenAI deployment using the REST API or SDKs such as Python or Node.js, where you have full control to specify the correct endpoint and deployment in the East US region. This allows you to bypass the playground restriction and continue developing with Azure OpenAI within your permitted regions.


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