cant log in on microsoft account windows 11, store or phonelink

Hello. First, let's focus on the Windows Store, then we check Phone Link.

Search for PowerShell in the Start menu, right-click it, and choose “Run as administrator.”

Then copy and paste the entire command below exactly as shown:

Write-Host "`nStep 1: Resetting Microsoft Store cache..." -ForegroundColor Cyan
try {
    Start-Process -FilePath "wsreset.exe" -Wait
    Write-Host "✅ Store cache reset complete." -ForegroundColor Green
} catch {
    Write-Host "❌ Failed to reset Store cache: $_" -ForegroundColor Red
}
Write-Host "`nStep 2: Re-registering Microsoft Store..." -ForegroundColor Cyan
try {
    $store = Get-AppxPackage -AllUsers Microsoft.WindowsStore
    if ($store) {
        Add-AppxPackage -DisableDevelopmentMode -Register "$($store.InstallLocation)\AppXManifest.xml"
        Write-Host "✅ Store re-registration completed." -ForegroundColor Green
    } else {
        Write-Host "❌ Microsoft Store package not found." -ForegroundColor Red
    }
} catch {
    Write-Host "❌ Failed to re-register Microsoft Store: $_" -ForegroundColor Red
}
Write-Host "`nStep 3: Launching Store Sign-in screen..." -ForegroundColor Cyan
try {
    Start-Process "ms-windows-store://signin"
    Write-Host "➡️ Store Sign-in window should now appear." -ForegroundColor Yellow
} catch {
    Write-Host "❌ Could not launch sign-in link." -ForegroundColor Red
}
Write-Host "`nStep 4: Checking if Windows account sign-in settings open..." -ForegroundColor Cyan
try {
    Start-Process "ms-settings:signinoptions"
    Write-Host "➡️ Windows Sign-in Options window should now open." -ForegroundColor Yellow
} catch {
    Write-Host "❌ Sign-in Options failed to open. This suggests a deeper account framework issue." -ForegroundColor Red
}
Write-Host "`nStep 5: Final check - opening Microsoft account site in Edge..." -ForegroundColor Cyan
try {
    Start-Process "microsoft-edge:https://account.microsoft.com"
    Write-Host "➡️ A browser window should open. Try signing in there." -ForegroundColor Yellow
} catch {
    Write-Host "❌ Could not launch Edge browser." -ForegroundColor Red
}

This command runs a full repair for Microsoft Store login.

→ First, it clears the Store’s cache (fixes glitches)

→ Then it reinstalls the Store app (if something’s broken)

→ Then it tries to open the sign-in screen directly

→ After that, it checks if your Windows sign-in settings are working

→ Finally, it opens the Microsoft website to test if your account can sign in there

You’ll see a message after each step, so you know what worked or failed. Just run it in PowerShell with admin rights as indicated.

hello, i still need help please