Adding new replicated items results in different MARS agent versions installed

Darius Leonavičius 0 Reputation points
2025-08-06T07:58:17.4133333+00:00

While adding new Windows servers to replicate to Azure recovery vault, appliance installs different agent versions, some get new 9.65.x as expected, but some get 9,64.x and some event already expired 9,62.x version. ASR appliance components updated with latest rollup. We use private endpoints so updating agents via portal not possible.

Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Alex Burlachenko 13,330 Reputation points Volunteer Moderator
    2025-08-06T09:52:47.9566667+00:00

    Darius Leonavičius hi,

    private endpoints can be tricky little devils when it comes to updates ) first, make sure ur asr appliance is truly up to date. sometimes the 'latest' update needs a second look https://docs.microsoft.com/en-us/azure/site-recovery/azure-to-azure-tutorial-enable-replication

    aha, and about those outdated agents... since u can't update via portal, u gotta push them manually. download the latest mars agent directly from microsoft here https://aka.ms/azurebackup_agent then install it on each server that's misbehaving. yes, it's a bit of manual work, but c'est la vie ))

    the replication groups might be causing this version salad. verify if all servers in the same group get consistent versions. if not, recreate the group. details here https://docs.microsoft.com/en-us/azure/site-recovery/azure-to-azure-common-questions

    sometimes the cache storage account gets moody. make sure its firewall rules allow traffic from all servers. private endpoints love to block things silently ))

    keep an eye on the system clock! time sync issues can make agents install wrong versions. windows time service should be happy on all servers.

    merci for bringing this to q&a ) hope this sorts out ur agent drama.

    Alex

    and "yes" if you would follow me at Q&A - personaly thx.
    P.S. If my answer help to you, please Accept my answer
    

    https://ctrlaltdel.blog/


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.