Having issues changing my payment method. Error message continues to show up.

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Having issues changing my payment method. Error message continues to show up.

Stephen Sable 0

I have tried multiple times and three different credit/debit cards, and I keep getting an error message. I need help because this is extremely frustrating. This is a problem on your end.

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Answer 1

Hey there! Nice to meet you!

Based on your description, kindly try clearing the cache, using different browsers, or signing out and re-signing in to your account to see if it works.

If the issue persists, please reach out to Microsoft Billing Support for further assistance:

https://support.microsoft.com/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

Type "Billing Issue" > Contact Support > Microsoft 365 and Office > Billing and Payment Updates > Confirm > Chat with a support agent in your web browser

Phone Support: https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl

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Having issues changing my payment method. Error message continues to show up.

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