Purview Data Classification is stuck at In-Progress for days

Daniel Russell 5 Reputation points
2025-08-05T14:21:39.08+00:00

Right now Purview is stuck at processing data on three jobs I have posted, and it has been stuck for days on-end at the estimation stage, there are no errors in the logs, so what is a good solution? I've quit and retried the jobs as well. Is there something I am missing?

Microsoft Security | Microsoft Purview
{count} vote

4 answers

Sort by: Most helpful
  1. Jose Benjamin Solis Nolasco 4,986 Reputation points
    2025-08-05T18:44:47.7333333+00:00

    @Daniel Russell I hope you are doing well,

    Purview scans sometimes hang when:

    • The size of the data exceeds internal estimation limits
    • There are nested or malformed file paths
    • Service is under load or experiencing backend issues (which might not show as an error)

    Try:

    Splitting the scan into smaller, more focused jobs (e.g., scanning folders individually).

    Temporarily disabling classification and just running a scan, to isolate the bottleneck.

    • Setting scanLevel=File instead of File+Classification.

    5. Restart Scan via PowerShell or CLI

    If the UI retry fails:

    
    # Azure CLI Example
    az purview scan run --name myScanName --data-source-name myDataSource --resource-group myRG --account-name myPurviewAccount
    

    😊 If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily. Thanks!

    1 person found this answer helpful.

  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.