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Storage account stuck in data sync to secondary region since a long time.

Medhavi Sharma (TATA CONSULTANCY SERVICES LTD) 20 Reputation points Microsoft External Staff
2025-08-05T13:17:46.0833333+00:00

After performing a successful geo-failover last year on August 23, 2024, our storage account appears to be stuck in data sync to the secondary region. When I go to the Storage Account--> 'Redundancy' section to perform a new failover, it gives me the below error "Failover cannot yet be initiated because initial data synchronization from the primary to secondary region is in progress. Failover will be available when synchronization is complete. ". Both primary (eastus) and secondary (westus) locations report “Available”, but the GeoReplicationStats property is consistently blank via PowerShell and CLI.

Attempts:

  • Queried PowerShell: (Get-AzStorageAccount -ResourceGroupName "mscom-demandgenbi-rg" -Name "adopsstorage").GeoReplicationStats → blank
  • Portal does not show a Replication blade
  • Account provisioning state = Succeeded
  • LastGeoFailoverTime = 8/23/2024

Please note the account is already set to RA-GRS.

We believe replication should be active, but telemetry and sync details are missing. Please confirm backend replication status and advise on whether manual intervention or reconfiguration is needed to restore full geo-redundancy reporting.

Azure Storage
Azure Storage
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
Accepted answer
  1. Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator
    2025-08-05T14:31:39.71+00:00

    Hello Medhavi,

    Thank you for posting the question!

    I understand that your Storage account is stuck in an incomplete geo-replication state after a failover.

    could you please confirm me the below details:

    • Can you confirm the number of file shares currently in the storage account?
    • Is there any specific operation not working, or are you facing issues across the entire storage account?

    Please be informed that after a failover, Azure needs to reconfigure the account for geo-redundancy and begin copying data from the new primary region to the new secondary: https://learn.microsoft.com/en-us/azure/storage/common/storage-failover-customer-managed-unplanned?tabs=grs-ra-grs

    Since your account shows as RA-GRS but has missing replication telemetry, try reconfiguring the redundancy temporarily switch to LRS then back to RA-GRS:

    # Switch to LRS first
Set-AzStorageAccount -ResourceGroupName "mscom-demandgenbi-rg" -Name "adopsstorage" -SkuName "Standard_LRS"

    # Wait a few minutes, then switch back to RA-GRS
Set-AzStorageAccount -ResourceGroupName "mscom-demandgenbi-rg" -Name "adopsstorage" -SkuName "Standard_RAGRS"

    Let me know if you have any questions via comment, I'm happy to assist you.

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