Need information on Graph API for MS O365 Message trace

Question

Need information on Graph API for MS O365 Message trace

Ayush Shrimal 5

According to this Microsoft Tech Community post, the "Reporting Webservice support to pull Message Trace data will also begin deprecating starting on September 1st, 2025." https://urldefense.com/v3/https://techcommunity.microsoft.com/blog/exchange/announcing-general-availability-ga-of-the-new-message-trace-in-exchange-online/4420243;!!BmdzS3_lV9HdKG8!3wgwYlDk6mp5o3WnNk12C802cBJyiDcQLCGHDiFU1oQbfVGVJ5sixHgsyBQxnM0wDzqC0-H1lfnnhwn4Risg$

Is there alternative Graph API to pull similar MessageTrace logs from Office 365 Exchange online? If, yes then could you please share with us specific Microsoft Graph API to get the MessageTrace logs?

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Answer 1

TiNo-T 4,215 Microsoft External Staff Moderator

Dear @Ayush Shrimal,

Thank you so much for contacting Microsoft Q&A Forum.

Based on your concern, I have tried to research and found that as of now, Microsoft Graph API does not yet offer a direct replacement for the reporting webservice's Message Trace functionality in Exchange Online. There is no direct Graph API endpoint exists for pulling Message Trace logs similar to the legacy ReportingWebService (MessageTrace and MessageTraceDetail) endpoints. I also found 2 partially similar cases that you can consult:

Besides that, Microsoft has introduced Export-Import APIs in Microsoft Graph (currently in public preview) that allow:

Exporting and importing mailbox content (emails, contacts, calendar items).
Navigating mailbox folder hierarchies.
Managing folders and extended properties.

However, these APIs are not designed for message trace or delivery diagnostics. They are more suited for backup, archiving, and migration scenarios.

References:

Use the mailbox import and export APIs in Microsoft Graph (preview) - Microsoft Graph beta | Microsoft Learn

Import an Exchange mailbox item using the mailbox import and export APIs - Microsoft Graph | Microsoft Learn

Therefore, until Microsoft releases a Graph-based Message Trace API, I have several suggestions that you can use for this time:

1.Continue using the legacy reporting webservice until it's fully deprecated.

2.Use PowerShell cmdlets like Get-MessageTrace and Get-MessageTraceDetail via Exchange Online PowerShell. References:

Get-MessageTrace (ExchangePowerShell) | Microsoft Learn

Get-MessageTraceDetail (ExchangePowerShell) | Microsoft Learn

Additionally, Microsoft recommends migrating from Exchange Web Services (EWS) to Microsoft Graph for most mailbox-related operations. However, message trace is one of the few areas where Graph API still lacks parity. You can consult in here: Microsoft Graph Outlook API for mail, calendars, and contacts | Microsoft Learn

I hope this information can help you to clarify this feature.

Wish you a pleasant day!

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Ayush Shrimal 5 Reputation points

2025-08-05T14:30:10.03+00:00

Hello TiNo-T,

We previously raised this concern in the Microsoft Community blog, and your team provided the following response regarding the MessageTrace Reporting Webservice API deprecation, so please check reply on July 11, 2025, at 7:14 PM in below blog:

===================
"Microsoft will soon be deprecating the old Reporting Webservice API (.../MessageTrace). The most important thing is that no direct replacement API has been announced yet. Instead, Microsoft is directing users to the new PowerShell cmdlets (Get-MessageTraceV2) or to use the Microsoft Graph API for specific needs, like auditing or viewing spam data."

===================

Blog : https://learn.microsoft.com/en-us/answers/questions/4370608/is-the-messagetrace-reporting-webservice-api-endpo?page=1&orderby=Helpful#comment-2083124

Could you please provide specific Microsoft Graph API endpoints as per above reply which we received in above blog and documentation for retrieving MessageTrace logs?

The /ecp/reportingwebservice/reporting.svc/MessageTrace endpoint will be deprecated.
TiNo-T 4,215 Reputation points Microsoft External Staff Moderator

2025-08-05T15:04:23.83+00:00

Dear @Ayush Shrimal,

Good day! Thank you so much for your update to Microsoft Q&A Forum.

Based on your concern, I would like to confirm that Microsoft Graph API endpoints for Message Trace did not have official announcement for replacement. So, Microsoft encourages users to use PowerShell cmdlets (Get-MessageTraceV2) as a temporary workaround while waiting for update of that feature. Also, I sincerely apologize that these features will be deprecated, please do not use them:

Get-MessageTrace (ExchangePowerShell) | Microsoft Learn

Get-MessageTraceDetail (ExchangePowerShell) | Microsoft Learn

Therefore, please kindly consult in these links for using PowerShell cmdlets Get-MessageTraceV2:https://learn.microsoft.com/en-us/powershell/module/exchangepowershell/get-messagetrace?view=exchange-ps

https://learn.microsoft.com/en-us/powershell/module/exchangepowershell/get-messagetracedetail?view=exchange-ps

I hope this information can help you.

And if you found my initial response was helpful in any way, it'd be great that you can mark it as an accepted answer. This action can help others in our community who find the same issue and they can learn from it.

Wish you a good day!
TiNo-T 4,215 Reputation points Microsoft External Staff Moderator

2025-08-06T11:46:25.72+00:00

Dear @Ayush Shrimal,

I would like to kindly follow up to ask whether the solution I provided has addressed your concern. If not, please feel free to share any additional details so that we can work together to resolve the issue effectively.

If the response was helpful, it’d be great if you could mark it as an accepted answer. This helps others in the community who may be facing similar challenges.

Thank you for your time and understanding!
TiNo-T 4,215 Reputation points Microsoft External Staff Moderator

2025-08-08T08:20:35.81+00:00

Dear @Ayush Shrimal,

Just following up to see if the info I shared helped out with your issue.

If you’ve got any updates or still need help, feel free to give me a shout, I’m happy to dig into it more with you.

And if everything’s sorted, mark it as an accepted answer. This could be a big help to others in our community who might run into the same thing, and it can build our platform stronger.

Wish you all the best!

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Need information on Graph API for MS O365 Message trace

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