Can't manage public network access in New storage account networking UI (Azure Portal)

Question

Can't manage public network access in New storage account networking UI (Azure Portal)

John Walsh 5

Since last week I see a new view when clicking on the Network tab for storage accounts in Azure Portal. On the new view, when I click on Manage or Associate, the page that opens reports Failed to Fetch Virtual networks. It also doesn't show me the virtual networks that are configured for that storage account.

This issue is present across all the subscriptions I have access to (I am the owner on all of them). My collogues with less access (reader) still get the previous view when accessing Storage Account Networking and can see the configured virtual networks.

I've also tried checking the Preview Features option for my account and confirm all Preview Features are Not Configured.

Can I roll back to the standard view for storage account networking?

John Walsh 5 Reputation points

2025-08-05T03:44:43.4066667+00:00

H,
When I open that page I get the following error in the top right corner:

It also doesn't show me the virtual networks that I know are configured. As you can see in the screenshot they are blank. When my collogue views the same page he can see the configured virtual networks. Note he still gets the old view which I had up until last week.
Can I just get the old view back?
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-05T05:13:03.78+00:00

Hello John Walsh
Thank you for your response. I have initiated a private message please share the required information there so we can connect and discuss on your further quires.
Nishant Sharma 0 Reputation points

2025-08-05T13:47:45.63+00:00

same issue, any update or feedback ?
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-05T14:52:20.4266667+00:00

Hello John Walsh &Nishant Sharma

Thank you for your response. If possible, could you let me know whether the issue is occurring in a specific region or across all regions?

Also, please let me know which region your storage account is deployed in and which regions you and your colleague are accessing from.
Also, if you have any other storage accounts, please check them as well. If you experience the same issue, let me know.

Thanks!
John Walsh 0 Reputation points

2025-08-06T05:52:13.75+00:00

Hi,

I am seeing this problem on multiple (at least 10) storage accounts across 3 subscriptions. All in in the "australiaeast" region. I don't have any storage accounts in other regions to check.

The problem started (on all the storage accounts) when my account started showing a new Portal UI (when I go into the Storage Account -> Networking page) last week. As I said I have a colleague with less access to the resources, but with the older view, still working and able to see storage account virtual networks that are configured.

Praveen Bandaru - I can't see your private message. It's the first time I've posted in these support pages.
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-06T06:07:28.64+00:00

Hello John Walsh
Thank you for your response. Below your question, you’ll see three options: Comment, Report a concern, and Private message. If you click on Private message, you’ll be able to view my message. Please send the required information through the private message option.

Kindly check the below Image for your reference:
John Walsh 0 Reputation points

2025-08-06T06:15:13.72+00:00

Thanks Praveen Bandaru,
Found the message, Will reply shortly.
John Walsh 0 Reputation points

2025-08-07T06:21:11.8266667+00:00

I've found another reference to the same issue here:

https://learn.microsoft.com/en-gb/answers/questions/2238018/azure-storage-account-networking-public-access-ui

Looks like it was previously fixed by MS support. Note I also have all preview features turned off in my Azure profile. I will update with Microsoft support's response.
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-08T01:51:51.7233333+00:00

Hello John Walsh

Thank you for sharing the information. Have you opened a support request? If so, please share the support request ID. I am also checking with my internal team and will update you as soon as I receive any information.
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-11T10:29:53.67+00:00

Hello John Walsh

I just wanted to follow up and see if you had a chance to review my response to your question. Please let us know if it was helpful, and feel free to reach out if you have any further queries.

Hope the above answer helps! Please let us know do you have any further queries.

Please do not forget to "accept answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

1 answer

Your answer

John Walsh 5 Reputation points

2025-08-05T03:44:43.4066667+00:00

H,
When I open that page I get the following error in the top right corner:

It also doesn't show me the virtual networks that I know are configured. As you can see in the screenshot they are blank. When my collogue views the same page he can see the configured virtual networks. Note he still gets the old view which I had up until last week.
Can I just get the old view back?
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-05T05:13:03.78+00:00

Hello John Walsh
Thank you for your response. I have initiated a private message please share the required information there so we can connect and discuss on your further quires.
Nishant Sharma 0 Reputation points

2025-08-05T13:47:45.63+00:00

same issue, any update or feedback ?
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-05T14:52:20.4266667+00:00

Hello John Walsh &Nishant Sharma

Thank you for your response. If possible, could you let me know whether the issue is occurring in a specific region or across all regions?

Also, please let me know which region your storage account is deployed in and which regions you and your colleague are accessing from.
Also, if you have any other storage accounts, please check them as well. If you experience the same issue, let me know.

Thanks!
John Walsh 0 Reputation points

2025-08-06T05:52:13.75+00:00

Hi,

I am seeing this problem on multiple (at least 10) storage accounts across 3 subscriptions. All in in the "australiaeast" region. I don't have any storage accounts in other regions to check.

The problem started (on all the storage accounts) when my account started showing a new Portal UI (when I go into the Storage Account -> Networking page) last week. As I said I have a colleague with less access to the resources, but with the older view, still working and able to see storage account virtual networks that are configured.

Praveen Bandaru - I can't see your private message. It's the first time I've posted in these support pages.
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-06T06:07:28.64+00:00

Hello John Walsh
Thank you for your response. Below your question, you’ll see three options: Comment, Report a concern, and Private message. If you click on Private message, you’ll be able to view my message. Please send the required information through the private message option.

Kindly check the below Image for your reference:
John Walsh 0 Reputation points

2025-08-06T06:15:13.72+00:00

Thanks Praveen Bandaru,
Found the message, Will reply shortly.
John Walsh 0 Reputation points

2025-08-07T06:21:11.8266667+00:00

I've found another reference to the same issue here:

https://learn.microsoft.com/en-gb/answers/questions/2238018/azure-storage-account-networking-public-access-ui

Looks like it was previously fixed by MS support. Note I also have all preview features turned off in my Azure profile. I will update with Microsoft support's response.
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-08T01:51:51.7233333+00:00

Hello John Walsh

Thank you for sharing the information. Have you opened a support request? If so, please share the support request ID. I am also checking with my internal team and will update you as soon as I receive any information.
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-11T10:29:53.67+00:00

Hello John Walsh

I just wanted to follow up and see if you had a chance to review my response to your question. Please let us know if it was helpful, and feel free to reach out if you have any further queries.

Hope the above answer helps! Please let us know do you have any further queries.

Please do not forget to "accept answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

Answer 1

Praveen Bandaru 6,850 Microsoft External Staff Moderator

Hello John Walsh

I understand you're experiencing some issues with the new networking UI for storage accounts in the Azure Portal.
I checked in my environment, and it appears to be displaying correctly. Please see the screenshot below:

User's image

If we don't select the enable from selected network checkbox, the option doesn't appear.
If you have already made the selection but are still not receiving access, please share a screenshot of your storage network firewall public access settings with me so I can investigate further.

Also, I initiated a private message. Please check it and share the required details as well.

Hope the above answer helps! Please let us know do you have any further queries.

Please do not forget to “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

John Walsh 5 Reputation points

2025-08-12T00:20:15.2066667+00:00

Last week I also created a support ticket with Azure support (2508060030009775) on this issue. While they haven't responded directly to the support ticket, it appears the issue has been resolved for me.
I still get the new UI on the the storage account Networking page, however I no longer see the error message "Failed to Fetch Virtual networks". Additionally the configured virtual network permissions are now visible and I can make changes to them (previously these pages misleading showed no configured vnets).
It's worth noting I have not made any changes, the fix appears to have been made on the Azure backend. I'll update this ticket with the response from Azure support once they respond.
Praveen Bandaru 6,850 Reputation points Microsoft External Staff Moderator

2025-08-12T01:45:35.1166667+00:00

Hello John Walsh

Thank you for your response. I'm glad to hear that your issue has finally been resolved. I believe the delay in updating new modifications in your region may have caused the problem you experienced. If possible, please try to accept this answer, as it will help other community members find solutions more easily. If you receive any updates from the Support team, please share them in the answer comments. Since you can't accept your own answer, I converted it into a comment under my answer.

Hope the above answer helps! Please let us know do you have any further queries.

Please do not forget to "accept answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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Can't manage public network access in New storage account networking UI (Azure Portal)

1 answer

Your answer