how to back up files from command prompt

Hi William,

Welcome to Microsoft Community, Thank you for reaching us. We apologize you are getting this problem on your Surface Laptop. Regarding your question yes it is possible to back up your files using the command prompt.

Please follow this steps to back up your files:

Check to other device if your USB Drive / External HDD, SSD

got enough space to backup your files.

Make sure to connect a USB Drive / External HDD, SSD to your

Surface Laptop.

DISPLAY LIST ALL FILES IN A FOLDER / SUBFOLDER using CMD

Click Start / Windows button

type "CMD"

press Enter

Inside CMD type "dir"

Then press Enter

It will show all the list of folders and files inside your Surface Laptop.

Take a screenshot or notes of the available files.

DISPLAY LIST ALL DRIVES using CMD

Click Start / Windows button

type "CMD"

press Enter

Inside CMD type "diskpart"

Then press Enter

it will show "DISKPART"

type list disk then press enter

it will show "DISKPART > list disk"

It will show all the list of Drives inside your Surface Laptop.

Take a screenshot or notes of the available Drives.

COPY FROM DRIVE AND PASTE TO ANOTHER DRIVE using CMD

Sample if folder is coming from Desktop type this:

"cd C:\Users\AccountName\Desktop\Sample folder /s/e/f"

then to move or paste it to your USB (if USB is E:)

type this

E: \Sample folder\

then press Enter

sample: "C:\Users\AccountName\Desktop\Sample folder /s/e/f E: \Sample folder\

then press enter

wait for 2-3 minutes to finish the copy and paste

once result is "copied" it is completed

If there’s anything more you’d like to share or questions, please don’t hesitate to reach out.

Warm regards,

Jansher Liwag

Microsoft Community