Thank you for sharing the screenshots.
Please find the steps below.
Problem
You are trying to install VersaWorks, but it's not working because of issues with the Microsoft Visual C++ 2022 redistributable. The main problems are:
- Missing or broken files like msvcp140.dll and vcruntime140_1.dll
- The Visual C++ installer is looking for a file from a cache folder that doesn't exist
- You cannot uninstall, repair, or reinstall the runtime
- VersaWorks fails to open because of these missing components
This happens due to a corrupted Visual C++ installation and a damaged cache folder on your system.
Step-by-step solution
Step 1: Use Microsoft Troubleshooter
Download and run the official Program Install/Uninstall Troubleshooter.
- Choose "Uninstalling"
- Select Microsoft Visual C++ 2015–2022 Redistributable (x64), both Minimum and Additional Runtime
- Let it remove the broken components
- Restart your system
Step 2: Rename the Package Cache folder
- Open the folder: C:\ProgramData\Package Cache
- If you can’t find it, press Windows + R, type that path, and press Enter
- Rename the folder to Package Cache_OLD
- This avoids file errors during future installations
Also check these locations and delete if you're reinstalling VersaWorks:
- C:\Program Files (x86)\Microsoft Visual Studio\Installer
- C:\ProgramData\Roland DG VersaWorks
Step 3: Install the Universal C Runtime
Some files required by Visual C++ depend on the Universal C Runtime.
Download and install this update from Microsoft:
Step 4: Reinstall Visual C++ 2022 Runtime
Download the latest version from Microsoft:
Link: https://aka.ms/vs/17/release/vc_redist.x64.exe
- Right-click the installer
- Select Run as administrator
- Install or repair the runtime
Step 5: Clean and reinstall VersaWorks
- Uninstall VersaWorks from Control Panel
- Delete these folders (make sure hidden items are visible):
- C:\Program Files\VersaWorks
- C:\ProgramData\Roland DG VersaWorks
- Download the official VersaWorks 6 installer and install it again Link: https://vw.rolanddg.com/en/hfuefb4wt.html
Extra tips
- If the Troubleshooter doesn't work, you can try using Revo Uninstaller to remove broken components
- If DLL errors still show up, they should disappear after you reinstall the runtime and the Universal CRT
- Temporarily turn off antivirus while installing to avoid issues
- Don’t edit registry entries unless you're sure about what you're doing
Let me know if you want help any further help with this.