
Hi, I'm John! I will help you with this. To help narrow down the issue: What exactly happens when you try to install Office on your iPad? Are you getting an error message, or is the download button not working?
- Also, have you already signed in with the Microsoft account you used to buy Office 2024?
In the meantime:
- If you haven’t tried it yet, here’s a helpful guide from Microsoft for installing Office on an iPad: https://support.microsoft.com/office/install-and-set-up-the-microsoft-365-copilot-app-on-an-iphone-or-ipad-9df6d10c-7281-4671-8666-6ca8e339b628
If the issue persists, please provide more details by answering my questions. Click "Add comment" below to let me know.
Regards,
John J.D.