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Dear Richard DeRosa
Thanks for reaching out! Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A.
I can imagine how concerning it must be to notice the Snip Tool on your new Windows 11 computer altering numbers from your bank statement—like changing 185.29 to 183.29—especially since you’ve been using this method successfully on Windows 10 for years. That’s definitely odd, and I’m here to help you figure it out!
From your description, I can identify some Potential Causes in your situation: Optical Character Recognition (OCR) Feature error, Conflicting Third-Party Software, Corrupted System Files.
Since you’re on Windows 11, here are some steps to try:
Option 1: Adjust display scaling
- Right-click the desktop, select "Display settings," and under "Scale and layout," set it to 100%.
- Take a new snip and paste it into Word to check if the numbers match the original bank statement.
Option 2: Update or reset Snip Tool
- Open Settings > Apps > Installed Apps > find "Snipping Tool" > click the three-dot menu > select "Advanced options." > Choose "Reset" to clear any corrupted settings, then test again.
- If the issue persists, uninstall and reinstall it via the Microsoft Store.
Option 3: Paste as an Image Instead of Text
- Take your snip as you normally would.
- Open your Word document > Instead of pressing Ctrl + V, right-click on the page > In the Paste Options menu that appears, hover over the icons. You should see options like "Keep Source Formatting," "Merge Formatting," and "Picture" > Select the "Picture" icon.
Option 4: Disable the Text Recognition Feature in the Snip Tool
- Press the Windows key and type "Snip & Sketch." > Open the Snip & Sketch app > Click the three dots (...) or the gear icon in the top-right corner to open the settings. > Look for an option related to "Copy text" or "Text actions" > Disable this feature.
- Restart the Snip & Sketch app and try a new snip.
Recommendation: Report to Feedback Hub
If none of the above solutions work, I strongly recommend that you contact Microsoft Support and submit feedback regarding your issue so they can verify your error.
- Open the Feedback Hub app > Click "Add new feedback." > Provide a detailed description of the issue, including when it started, what you've tried, and the result > Submit the feedback under the suitable category.
For additional information about how to send feedback to Microsoft, please visit this article to know more: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support
If you've already tried these steps and are still encountering issues, please reply to this thread with the requested details so we can investigate further and ensure your subscription is activated properly. Also, please keep me updated with anything new that you were try to each option.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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We appreciate your patience and look forward to resolving this quickly for you.
Warm regards,
Haien - MSFT | Microsoft Q&A Support Specialist