Missing Join/Leave Timestamps in Microsoft Teams Attendance Report

Question

Missing Join/Leave Timestamps in Microsoft Teams Attendance Report

Volunteer 20

Dear Microsoft Support Team,

We are currently facing an issue with the attendance report generated from Microsoft Teams meetings. When we download the attendance sheet, it only displays the participant names, joined status, and a timestamp column. However, the timestamp fields are blank.

Our requirement is to view the exact times participants joined and left, especially if they joined the meeting multiple times. We also need to track the total duration (in hours, minutes, or seconds) that each participant was present in the meeting.

Could you please guide us on how to enable or retrieve this detailed attendance information?

Looking forward to your support in resolving this issue.

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Answer 1

Kudos-Ng 2,885 Microsoft External Staff Moderator

Hi Volunteer,

Thank you for posting your question in the Microsoft Q&A forum.

Regarding your concern with the attendance report in Microsoft Teams, I understand that you're seeing blank timestamp fields in the downloaded CSV file, and you're looking for detailed information such as exact join/leave times and total duration per participant.

Microsoft Teams does support retrieving detailed attendance data, including the information you mentioned. These settings can be managed via the Teams Admin Center, and you can refer to the official documentation here for guidance: Manage the attendance and engagement report for meetings and events in Microsoft Teams - Microsoft Teams | Microsoft Learn

Typically, these details are enabled by default, but if you've already reviewed the relevant policies and configurations and are still encountering issues, I’d need a bit more information to better understand your situation:

Are the join/leave times visible in the Teams interface, and the issue only occurs when downloading the CSV report?
Have you successfully generated attendance reports before, or is this the first time you're attempting to download one?
Did you download the report during the meeting or after it ended?

Please share these details so I can assist you further. I hope the suggestions above are helpful, and I look forward to your response.

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Volunteer 20 Reputation points

2025-08-04T07:47:09.0366667+00:00
Hi Support Team,

Thank you for your prompt response and for sharing the documentation link.

To answer your questions:

Join/Leave Times in Teams Interface: The interface only shows the first join time and the last leave time. However, when we download the CSV file, there’s a “timestamp” field, but it remains empty (no data available).

Previous Report Experience: This is the first time we’re trying to generate a detailed attendance report with timestamps.

Timing of Report Download: We downloaded the report after the meeting ended, not during the session.

I also Attached the downloaded attendance sheet for your reference.Screenshot 2025-08-04 at 1.10.11 PM.png
We have the records showing who joined and left, but the join/leave times are missing.

Looking forward to your guidance.
Kudos-Ng 2,885 Reputation points Microsoft External Staff Moderator

2025-08-04T11:02:06.8533333+00:00

Hi Volunteer,

Thank you for the additional details and for attaching the screenshot. I’ve tested this scenario in my own environment using Microsoft Teams on Windows, version 25185.410.3812.8024, and I’d like to share a few findings with you.

I created a meeting and downloaded two attendance reports—one during the meeting and one after it ended. Interestingly, the format of the two files was different, as shown below. First, the format in your screenshot matches the report that is downloaded during the meeting.

The second format is what I received after the meeting had ended.

In both cases, the reports did include join/leave timestamps or rejoin tracking information. This suggests that your Teams environment might be experiencing an issue. Have you tried downloading the report using a different user account to check whether this is a tenant-specific issue or possibly related to the Teams client app?

I hope this information helps clarify the situation. If you have any further questions or need help testing from another angle, feel free to reach out!
Kudos-Ng 2,885 Reputation points Microsoft External Staff Moderator

2025-08-06T09:00:33+00:00

Hi Volunteer,

Just checking in to see if the above information was helpful.

If you have any further updates on this issue, please feel free to post back.

Looking forward to hearing from you!
Kudos-Ng 2,885 Reputation points Microsoft External Staff Moderator

2025-08-08T14:33:05.62+00:00

Hi Volunteer,

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?

Any update would be appreciated.

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Missing Join/Leave Timestamps in Microsoft Teams Attendance Report

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