Unable to scroll in Excel mobile Android

Rod Lamont 0 Reputation points
2025-07-31T16:07:19.91+00:00

Since the last few updates of Excel mobile, scrolling has stopped working. The solution is to go to Excel settings and uninstall all Excel updates and reset Excel to the initial version. Scrolling now works again. Don't install updates until Microsoft brings back scrolling.

Microsoft 365 and Office | Excel | For business | Android
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Hendrix-C 1,120 Reputation points Microsoft External Staff Moderator
    2025-07-31T20:15:38.7+00:00

    Hello @Rod Lamont

    Thank you for reaching out to Microsoft Q&A Community. We are happy to assist you with your concern. 

    We greatly appreciate your time for reaching out and sharing the details about the issue with the scroll feature in Excel mobile app. We will be working on our side backend to verify if there's currently any problems or glitches corresponding to the latest updates of Excel that may cause this issue.  

    To avoid this issue, we greatly appraise your solution to uninstall the Excel updates and stay in the old version as the best workaround at this time. It helps the user stay out of the issue and keep the workflow stable as well. We also suggest that you should report this issue to Microsoft via clicking the icon on the top-left in Excel app > Settings > Feedback to Microsoft so that Microsoft’s engineers can investigate and provide an update as soon as possible.  

    User's image

    Should you have any further questions, please don't hesitate to reach out and we will keep assisting you. 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.