OneDrive app stop responding and do not show icon on the system tray, after Windows 11 Version 24H2 for x64-based systems (KB5062660) (26100.4770)

Thanks for the swift response. I tried resetting the OneDrive and a fresh installation of a new OneDrive, but still no luck. However, the Outlook Web is working correctly, and I can access the OneDrive online and on my old laptop.

Now, I have disabled the update and backed up my OneDrive data, which is approximately 700 GB. I do not want to install the Microsoft update and have the previous issue with the unresponsive OneDrive app. The problem might be affecting only me, but I do not want to reset my pc and download all my OneDrive Data again. I will avoid the update as long as I can.

I have contacted Microsoft technical support, and they accessed my pc and were unable to resolve the issue. Ultimately, I have to reset my pc to a clean install and avoid the updates above to work normally.

I have seen this same thing with One Drive and suspected that it was an update. I have had 2 brand new laptops were OneDrive stops syncing on its own and tried to narrow down the update. I have also tried all those generic Microsoft suggestions: reset, unlink, pause and unpause, pause and restart, quit OneDrive and restart.... nothing works.

Hi @Vijendra Sharma,

Thank you for your update. As you mentioned that you’ve already contacted Microsoft Support, I’d like to ensure your case is routed to the appropriate department and review what previous troubleshooting steps were taken.
To assist you further, could you please provide your case number in the private message? Once I have that, I’ll be able to check the internal records, identify whether the issue is related to your device or account, and offer you the most suitable resolution.  I understand this may take a bit of time, but having this information will allow us to address the root cause more effectively and resolve the issue completely. 

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