Surface doesn't pick any networks to connect to, despite having been connected previously in the last week

Dear Trystin,

Thank you for reaching us. I want to confirmed your concern regarding your Surface Pro 4 unable to connect to any network. Unable to update driver without internet connections. We will make sure to help you with this problem. Please follow this steps below.

ENTER UEFI ON SURFACE PRO CHECK NETWORK SETTINGS

Step 1: Power Off Your Surface Pro 4

(Check if Surface is completely shut down).

Step 2: Press and Hold the Volume Up Button

Step 3:Keep holding the Volume Up button on the side of the device.

Step 4: Press and Release the Power Button

(While still holding Volume Up, press and release the Power button).

Step 5: Wait for the UEFI Screen, Continue holding Volume Up until the UEFI (BIOS) screen appears.

Step 6: On the UEFI screen select > Device Configuration

Step 7: Select Wi-Fi > Check if Wi-Fi is enable or disable

(make sure it is enable).

Step 8: Save and Exit

Step 9: Check Wi-Fi connection again

If problem occurs try next step below

CHECK NETWORK ADAPTER FOR WIRELESS IF ENABLE / DISABLE

Step 1: Tap Start / Window button

Step 2: Tap Network and Internet

Step 3: Tap Network and Sharing Center

Step 4: Tap Change Adapter settings (Left side)

Step 5: Check if Wi-FI adapter Ethernet (Realtek Adapter) is enable

Step 6: Check Wi-Fi connection again

If problem occurs try next step below

RESET NETWORK USING WINDOWS

Step 1: Tap Start / Window button

Step 2: Settings

Step 3: Network and Internet

Step 4: Advance Network Settings

Step 5: Network Reset

Step 6: Network Reset

Step 7: Restart device

Step 8: Check Wi-Fi connection again

If problem occurs try next step below

RENEW / RELEASE IP using WINDOWS COMMAND PROMPT

Step 1: Tap Start / Window button

Step 2: type "run"

Step 3: Run Window will prompt > type "CMD" > Press Enter

Step 4: Black screen will popped up for CMD

enter the ff:

A. IPONCFIG /RELEASE > then Press Enter > Once Done

B. IPCONFIG /RENEW > then Press Enter > Once Done

C. NETSH INT IP RESET > then Press Enter > Once Done

Step 5: Restart Surface Device

Step 6: Check Wi-Fi connection again

If problem occurs try next step below

PURCHASE / GET TYPE C TO ETHERNET PORT

You can Purchase Type C cable to ETHERNET port. You can purchase this in Microsoft Store other online store like Amazon, Ebay. Also local store like Walmart or any Electrical stores.

Once you avail the Type C to Ethernet port. Connect this to your Surface Pro 4 then connect the Ethernet cable to the other end. Check your Connection again

If there’s anything more you’d like to share or questions, please don’t hesitate to reach out.

Warm regards,

Jansher Liwag